Dispatch Coordinator - RSC

Sobeys; Winnipeg; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading grocery retailer in Canada is seeking a Transportation Dispatcher in Winnipeg. The role involves assigning transportation activities and ensuring compliance with regulations, focusing on maintaining effective communication and problem-solving delivery challenges. Ideal candidates should possess strong organizational and communication skills, along with a high school diploma. This position offers a comprehensive benefits package, including health coverage and a retirement plan, contributing to a positive work environment.

Benefits

Competitive Benefits Package

Access to Virtual Health Care

Retirement and Savings Plan

10% in-store discount

Paid Vacation

Qualifications

• Minimum of one year experience in a similar role.
• Familiarity with the Western Canada road network is preferred.
• Knowledge of warehouse and transportation operations.

Responsibilities

• Assign and dispatch transportation activities.
• Ensure driver compliance with Provincial DOT regulations.
• Communicate changes in the delivery schedule or routes to RSC Operations.
• Problem solve delivery challenges like missed deliveries.

Skills

Strong organizational skills

Excellent time management skills

Strong communication skills (both oral and written)

Strong analytical and problem-solving skills

Ability to meet tight deadlines while ensuring accuracy

Proficient use of Microsoft Office Suite

Ability to work effectively in a team

Education

High School Diploma

Job description

Requisition ID: 193094

Career Group: Distribution Centre Careers

Job Category: Outbound Transportation Prairies

Travel Requirements: 0 - 10%

Job Type: Full‑Time

Country: Canada (CA)

Province: Manitoba

City: Winnipeg

Location: 0036 Winnipeg RSC

Postal Code: R3H 0R2

Embark on a rewarding career with Sobeys Inc., celebrated among Canada’s Top 100 employers, where your talents contribute to our commitment to excellence and community impact. Our family of 128,000 employees and franchise affiliates share a collective passion for delivering exceptional shopping experiences and amazing food to all our customers. Our mission is to nurture the things that make life better – great experiences, families, communities, and our employees. We are a family nurturing families. A proudly Canadian company, we started in a small town in Nova Scotia but we are now in communities of all sizes across this great country. With over 1,600 stores in all 10 provinces, you may know us as Sobeys, Safeway, IGA, Foodland, FreshCo, Thrifty Foods, Lawtons Drug Stores or another of our great banners but we are all one extended family.

Ready to Make an impact?

The Transportation Dispatcher is responsible for assigning and dispatching transportation activities, including retail store deliveries, back‑haul pick‑ups, shuttle work, and other driver tasks. They assist in ensuring driver compliance with Provincial DOT regulations. They also assist with required records, reports and control systems. The dispatcher is the key contact person with the drivers and the retail customers.

Here’s where you’ll be focusing:

• Ensure the planned routes are assigned and delivered as scheduled.
• Email the Sobeys Transportation and Reporting Times document to the stores.
• Maintain and update any data bases and issue daily reports on relevant KPIs.
• Communicate changes in the delivery schedule or routes (rush orders, add‑ons, transfers etc.) to RSC Operations.
• Ensure CBA language is followed when assigning tasks or scheduling drivers.
• Maintain a clean and safe working environment as per company requirements.
• Other duties as required.
• Contribute to the effectiveness of the RSC’s health and safety program by promoting a safe work culture, encourage ongoing safe work practices.
• Ensures all checklists are complete, current and accurate.
• Act as an engagement ambassador with the drivers and retail customers.
• Problem solve delivery challenges (miss‑delivered pallets, rush orders, etc.).

What you have to offer:

Technical Skills Required:

• Strong organizational skills
• Excellent time management skills
• Strong communication skills (both oral and written)
• Strong analytical and problem solving skills
• Ability to meet tight deadlines while ensuring accuracy
• Proficient use of Microsoft Office Suite
• Ability to work effectively in a team

Technical Skills Preferred:

• Understanding of and insure compliance to Company Policies and all aspects related to operation of Commercial Vehicles including National Safety Code, Hours of Service, Weights and Measures and Long Combination Vehicle Programs across the prairies.
• Educational and Working Experience

Required:

• High School Diploma

Preferred:

• A minimum of one year experience in a similar role
• Familiarity with the Western Canada road network
• Knowledge of warehouse and transportation
• Competencies
• Experience in Transportation Operations and experience in operating commercial vehicles.

Benefits

We offer a comprehensive Total Rewards package, which varies by role and designed to help our teammates to live better – physically, financially and emotionally.

Some websites share our job opportunities and may provide salary estimates without our knowledge. These estimates are based on similar jobs and postings for general comparison, but these numbers are not provided by our organization nor monitored for accuracy. We look forward to discussing the specific compensation details relevant to this position role with candidates who are selected to move forward in the recruitment process.

Our Total Rewards programs goes well beyond your paycheque:

• Competitive Benefits Package, tailored to meet your needs, including health and dental coverage, as well as life insurance and Accidental Death and Dismemberment Insurance*.
• Access to Virtual Health Care Platform* and Employee and Family Assistance Program.
• A Retirement and Savings Plan that provides you with the opportunity to build and add value to your savings*.
• A 10% in‑store discount at our participating banners and access to a wide range of other discount programs, making your purchases more affordable*.
• Learning and Development Resources to fuel your professional growth.
• Paid Vacation

* Eligible only after working a set number of hours/days worked.

We are committed to accommodating applicants with disabilities throughout the hiring process and will work with applicants requesting accommodation at any stage of this process.