Director of Research, Teaching and User Services

Association For Institutional Research; Canada; On-site; CAD 90,000 - 120,000; Full time

Job summary

A reputable educational institution in Canada is seeking a Director of Research, Teaching, and User Services to lead and enhance its research and teaching services. The role focuses on emerging trends, collaboration with faculty, and promoting scholarly communication within a consortium of colleges. Ideal candidates should possess strong leadership skills, experience in library services, and a commitment to diversity, equity, and inclusion. This position combines strategic planning with high-level outreach and support for academic needs.

Qualifications

• Minimum four years of experience in an academic or research library.
• Minimum three years of supervisory experience.
• Demonstrated experience in strategic planning and leadership.
• Teaching experience in an academic setting.

Responsibilities

• Identify and report on emerging trends across library services.
• Represent the RTUS division on the Library Leadership Team.
• Engage with stakeholders to understand evolving research needs.
• Advance a culture of assessment and data-informed decision-making.

Skills

Leadership skills

Strategic planning

Experience in outreach

Understanding of information literacy

Collaboration abilities

Emotional intelligence

Problem-solving skills

Commitment to diversity

Education

ALA-accredited MLS/MLIS or equivalent

Job description

Please use this link to apply: https://careers-anothersource.icims.com/jobs/102251/director-of-research%2c-teaching-and-user-services---the-claremont-colleges-library/job?mode=job&iis=Job+Board+or+Association&iisn=AIR

Job Duties

What you can expect to be doing:

65% of Time: Divisional Leadership

• Identify and report on emerging trends in information literacy, assessment, research support, collection development, scholarly communication and copyright, artificial intelligence (AI) in libraries, access service design, and student success initiatives.
• Maintain the visibility and impact of the Library’s research and teaching services through close collaboration with unit heads, faculty, and departmental constituencies across the undergraduate colleges.
• Implement best practices in scholarly communications outreach and develop public guides and instructional information that support Open Educational Resources (OERs).
• Develop a learner-centered research support model for all in-person service points in coordination with the Library Leadership Team (LLT).
• Build stronger synergies between User Services, Research Services, and Information Literacy/Student Engagement—particularly around orientations, outreach, and course readings.
• Collaborate with Distinctive Collections & Digital Scholarship (DCDS) to enhance public services and promote the sharing and integration of scholarly output, primary sources, digital scholarship, and data science methods.
• Partner with the Collections, Metadata & Resource Sharing (CMRS) division on Materials Budget allocation, strategic collection assessment, and collection maintenance projects.
• Represent the Library in professional associations, maintain currency with emerging standards and best practices, and foster a culture of professional growth across the division.

35% of Time: Organizational Leadership

• Represent the RTUS division on the Library Leadership Team and contribute to library-wide strategic planning and implementation.
• Advance a culture of assessment, planning, experimentation, and data-informed decision-making across divisions.
• Engage in high-level outreach to stakeholders across The Claremont Colleges to deepen shared understanding of evolving academic and research needs.
• Perform additional duties as assigned to support institutional goals.

Job Qualifications

What we would like to see from you:

• ALA-accredited MLS/MLIS or equivalent combination of education and experience.
• Minimum four years of experience in an academic or research library with progressively increasing responsibility.
• Minimum three years of supervisory experience.
• Demonstrated experience in strategic planning and leadership to support organizational priorities.
• Experience conducting outreach to faculty or academic program leaders.
• Teaching and instruction experience in an academic or research library setting.
• Proactive and adaptable leadership; ability to navigate evolving priorities.
• Deep understanding of the academic library’s role in teaching, learning, and research.
• Knowledge of trends in information literacy, research services, scholarly communication, AI applications in libraries, copyright education, collection development, and access services.
• Understanding of how digital literacy and scholarly communication expand upon information literacy concepts and practices.
• Experience designing and assessing library services for diverse users.
• Ability to collaborate effectively at all levels of the organization.
• Exceptional emotional intelligence, diplomacy, and communication skills.
• Creative problem-solving and analytical skills with a commitment to service excellence.
• Demonstrated commitment to diversity, equity, inclusion, and student success.
• Commitment to the profession through national service, presentations, or professional engagement.
• Dedication to ongoing professional and leadership development.

Preferred Qualifications:

• Experience working with academic consortia.
• Managerial experience within a collective bargaining environment.
• Certification or training in copyright or Open Education librarianship.

Institution Description

Ready to lead at the intersection of research, teaching, and user experience? The Claremont Colleges Library is hiring a Director of Research, Teaching, and User Services in Claremont, CA.

This leadership role supports a unique consortium of seven distinguished liberal arts colleges and calls for a collaborative, people-centered leader with strong supervisory skills and experience guiding teams through change. Ideal candidates bring experience in scholarly communication, open access and OER, information and digital literacy, AI in education, and user-centered service design, along with the ability to build partnerships and align services with evolving academic needs.

Institution: The Claremont Colleges Library

Reports To: Dean and the Library Leadership Team

Staff # Reporting to Position: 20

Reports In Office: Dean and the Library Leadership Team

Search for openings in IR, effectiveness, assessment, planning, and related fields at higher education institutions in the U.S. and abroad.