Director of MRO Operations

Avmax Group; Calgary; On-site; CAD 100,000 - 125,000; Full time

Job summary

A leading aviation services company in Calgary seeks a Director of MRO Operations to oversee maintenance production and foster team leadership. This role demands substantial experience in MRO operations, strong leadership, and the ability to drive performance metrics. Candidates should possess a relevant post-secondary education and 5+ years in senior leadership roles in regulated environments. The position offers competitive compensation and is focused on delivering high-quality aviation services.

Benefits

Competitive compensation packages

Benefits plan

Pension plan

Opportunities for growth and career advancement

Qualifications

• 5+ years of senior leadership experience in MRO operations or equivalent aviation maintenance environment.
• Experience in a regulated aviation environment (Transport Canada, FAA, etc.).

Responsibilities

• Lead day-to-day MRO production operations.
• Drive operational metrics including schedule adherence and labour efficiency.
• Establish performance standards and operating rhythms.
• Ensure safety, quality, and operational discipline are upheld.

Skills

Operational Leadership

People Leadership & Development

Execution Excellence

Communication & Influence

Accountability & Decision Making

Strategic Problem Solving

Collaboration

Adaptability

Education

Post-secondary education in aviation, engineering, business, or related fields

Job description

Employment Type: Full-time Permanent

Location: Calgary, AB

Division/Department: MRO

Available vacancies: 1

About Avmax:

Avmax is a diverse company offering every product and service related to aviation. We have locations, operations, and deployment worldwide.

Our vision at Avmax Group Inc. ("Avmax") is to simplify our customers' aviation needs through dependable, globally integrated services with trusted results. Established in 1976, our locations include: Calgary (HQ) and Vancouver in Canada, Great Falls and Jacksonville in the USA, Nairobi in Kenya, and N'Djamena in Chad.

Avmax offers the following capabilities: Aircraft Leasing, Airline Operations, Avionics, Component Repairs, Engineering, MRO, Paint and Spares. Avmax's engineering division is a Transport Canada authorized Design Approval Organization (DAO). Avmax's maintenance division is a Transport Canada authorized Maintenance Repair Organization (MRO).

Why work at Avmax?

Avmax has a diverse workforce with opportunity for growth and career advancements. We offer competitive compensation and benefit packages, flexibility, work-life balance and a friendly working environment.

We are proud of our work and commitment to create one of the leading workforce, products and services in the Aviation industry.

About the Role:

The Director of MRO Operations is responsible for leading MRO production execution and people leadership across Avmax's maintenance organization. This senior operational role ensure predictable, efficient, and high-quality delivery while developing strong, capable, and accountable leaders and teams.

This position is operationally focused and does not assume regulatory ownership.

Reporting

The Director of MRO Operations reports directly to the Senior Director of Operations (Canada).

Core Competencies

• Operational Leadership
• People Leadership & Development
• Execution Excellence
• Communication & Influence
• Accountability & Decision Making
• Strategic Problem Solving
• Collaboration
• Adaptability

Duties & Responsibilities

• Lead day-to-day MRO production operations.
• Drive operational metrics including schedule adherence, labour efficiency, and throughput.
• Establish and sustain operating rhythms, cadence reviews, and performance standards.
• Be a visible, engaged leader on the hanger floor.
• Ensure safety, quality, and operational discipline are consistently upheld.
• Manage, coach, and develop Program Managers, Project Managers, and Crew Chiefs.
• Build leadership capability with a focus on accountability, engagement, and results.
• Address performance concerns proactively while promoting employee growth.
• Foster a respectful, inclusive, and performance-driven culture.
• Partner with Planning, Supply Chain, Quality, and other departments to remove constraints.
• Drive alignment across teams to ensure predictable delivery.
• Identify risks early, elevate appropriately, and lead recovery or mitigation plans.
• Support cross-functional initiatives aimed at improving efficiency and customer experience.

Qualifications

• Post-secondary education in aviation, engineering, business, or related fields is preferred.
• Proven success managing leaders and frontline teams.
• Strong execution mindset and ability to drive performance.
• Demonstrated capability in coaching, accountability, and developing leaders.
• Ability to engage in difficult conversations while cultivating trust.
• Strong analytical and operational problem solving skills.

Experience

• Minimum 5 years of senior leadership experience in MRO operations, heavy maintenance, or equivalent aviation maintenance environment.
• Experience working in regulated aviation environment (Transport Canada, FAA, etc.)

Our recruitment commitments:

• We thank all applicants for their interest; however, only those selected for an interview will be contacted.
• Depending on qualifications, selected candidates may be offered a role at a more appropriate level.
• Avmax Group offers a competitive compensation package including an optimal benefits plan and pension plan.
• Avmax Group Inc. is dedicated to, and prides itself on being an equal opportunity employer. We celebrate and welcome the diversity of all of our employees. Avmax Group Inc. has specific policies in place to prevent discrimination in our hiring practices on the basis of the protected grounds dictated by Canadian legislation. We therefore encourage applications from all qualified individuals, including Aboriginal peoples, persons with disabilities, members of visible minorities, and women.
• Avmax will accommodate the needs of applicants with disabilities throughout all stages of selection process. If you need accommodation during the recruitment process, please advise your HR Representative. Information relating to the needs for accommodation measure will be addressed confidentially. Candidates may request a copy of Avmax's accommodation policy upon request.
• In order to be in compliance with the law, employees must be legally eligible to work in Canada.