Director of Care

The Salvation Army Canada and Bermuda; New Westminster; On-site; CAD 139,000; Full time

Job summary

A leading charitable organization in British Columbia is seeking a Director of Care to provide leadership for the care department. This role requires a Registered Nurse certification and managerial experience in a care environment. Responsibilities include overseeing resident care operations, managing staff, and preparing departmental budgets. The position offers a competitive salary range with specific measures for employee safety and community support.

Qualifications

• More than two years of Community College education.
• Current certificate of competence as a Registered Nurse.
• Five to seven years of related experience, including management and program planning.

Responsibilities

• Direct operations of the residence/home.
• Oversee goals, objectives, and delivery of resident care.
• Manage hiring, training, and evaluation of staff.
• Prepare departmental budget and ensure financial control.

Job description

Who We Are

For more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church, each year we help more than 2 million people, providing necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging needs and live out our mission, vision and values of hope, service, dignity and stewardship. As a faith- and values-based organization, we hire and serve people of all backgrounds and walks of life - there is a place for everyone to belong here.

The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world.

Position

POSITION PURPOSE SUMMARY : The Director of Care provides leadership and direction to all care department staff including social work, recreation, volunteers, and leisure services. The incumbent is responsible for the following range of job duties characteristic, or typical of the job class :

Responsibilities

• Directs the operations of the residence / home in the absence of Executive Director
• Ensures and / or develops, implements, and evaluates goals, objectives, delivery of resident care and general operations of the care department
• Develops, submits to stakeholders for review, monitors, revises, and authorizes policies and procedures
• Establishes standards of practice in care consistent with the professional discipline and regulatory bodies
• Directs the hiring, orientation, training, evaluation, recognition, disciplining and terminations in concert with Territorial standards; submits and acts on incident reports; deals with complaints across the division
• Administers collective agreements and participates in the collective bargaining process
• Participates in the development of the strategic direction for the home
• Negotiates contracts with external agencies providing care and services to the home (i.e., pharmacy, lab, physicians)
• Develops reports and proposals for submission to government regulatory funding bodies
• Prepares the departmental budget, administers and operates within the approved budget for financial control, personnel management and resident care programs, and ensures optimum utilization of resources
• Oversees the purchasing and inventory control systems and ensures deliveries are checked when received
• Responsible for the management of conflict resolution with respect to staff, patients, and families
• Networks with other departments in the home and external agencies and organizations to optimize overall operations (i.e., resident load and services)
• Oversees that regular chart audits are conducted and makes recommendations to ensure compliance with all legislative, regulatory, and organizational requirements
• Remains on-site during declared emergencies and works with the Emergency Measures Team to ensure the safety of residents and staff (i.e., flood, ice storm, fires)
• Performs other duties as assigned

Minimum Education

MINIMUM EDUCATION LEVEL ATTAINED : The successful job applicant will have completed more than two (2) years of Community College.

NOTE : An alternative level of education and experience may be acceptable.

Licenses, Certifications or Requirements

SPECIAL LICENSES, DIPLOMAS, CERTIFICATIONS OR REQUIREMENTS :

• Must hold a current certificate of competence as a Registered Nurse with the licensing body of respective province
• Ability and willingness to undergo applicable screening and background checks successfully that are satisfactory to The Salvation Army, in its sole discretion (i.e., The Salvation Army Abuse Registry) and provide an original copy of a Background Check screening.
• See Precautionary Measures

Minimum Prior Related Experience

MINIMUM PRIOR RELATED EXPERIENCE : The incumbent must have the following experience before hire : Five years but less than seven years of prior related experience, including gerontology, management, program planning and education delivery, critical analysis, union, accreditation and budgeting experience.

Responsibilities for Financial Resources

The incumbent\'s responsibility for Financial Resources : The incumbent prepares part of the departmental budget. He / She may have limited input to the development of new policies and procedures pertaining to the management of financial resources.

Responsibilities for Human Resources

The incumbent\'s responsibility for Human Resources : The incumbent is responsible for the direct and indirect supervision of supervisory staff and non-supervisory staff reporting to supervisory subordinate. He / She provides direction concerning current tasks or consult in assignments. The incumbent has significant input into human resource decisions and decides on hiring, termination or disciplinary decisions.

The incumbent directly supervises between 5-7 full-time employees, part-time employees, and / or volunteers and indirectly supervises between 45-60 full-time equivalent employees.

Work Environment

The incumbent\'s work environment is typically throughout the facility. The incumbent works in generally agreeable conditions, with the following exceptions : Those typical of a care facility

The incumbent may have little to no travel required. The incumbent works shift, is on-call and carries a pager / cell phone.

Exposure to Hazards

The job incumbent may be exposed to the risk of minor to moderate injury or illnesses due to :

• Physical attacks by others
• Exposure to infectious diseases
• Exposure to toxic chemicals
• Exposure to bodily fluids
• Moving objects
• Sharp objects
• Electrical Hazards
• Risk of Carpal Tunnel Syndrome
• Other potentially dangerous situations

Precautionary Measures

Precautionary Measures : The incumbent must take the following precautionary measures (in addition to health and safety rules) :

• Universal Precautions

Compensation

Compensation : The target hiring range for this position is $92,630.70 to $115,788.38 with a maximum of $138,946.05. Placement in the salary range will be based on factors such as market conditions, internal equity, and candidate experience, skills, and qualifications relevant to the role.

The Salvation Army will provide reasonable accommodation upon request. Please email [e-mail] if you have a need for any accommodation and we will be pleased to discuss this with you.