Director, Enterprise Systems

G Adventures Inc; Remote; CAD 100,000 - 130,000; Full time

Job summary

A leading adventure travel company seeks a Global Technology Manager to oversee ERP and CRM systems including Workday and Salesforce. This role entails leading a technical team, managing vendor relationships, and developing strategies aligned with business goals. The ideal candidate has extensive management experience in tech environments, particularly with ERP implementations, and possesses strong communication skills across levels. The role offers competitive salary and benefits, along with opportunities for professional growth.

Benefits

Competitive salary

Birthday day off

Enhanced Parental Leave

Learning and growth opportunities

Qualifications

• 5+ years of management experience in a technical environment.
• 3+ years managing ERP implementations, ideally with Workday.
• Experience with enterprise applications and complex systems integrations.

Responsibilities

• Lead and motivate a team of managers and developers.
• Develop and execute strategies that meet business objectives.
• Manage relationships and budgets with third-party vendors.
• Monitor team performance, conduct interviews, and assist with hiring.

Skills

Management in a technical environment

ERP implementations with Workday

Enterprise applications and SaaS solutions

Database manipulation and BI tools

Engagement with senior-level executives

Data privacy laws

Tools

Workday

Salesforce

Redshift

FiveTran

Looker

Job description

G Adventures is the world’s largest small-group adventure travel company and we’ve been making epic travel memories happen on all seven continents for over 30 years. Our mission is simple : to change lives through travel. And not just our travelers’ either. Since day one, our tours have been built to establish meaningful relationships with local communities, directly benefiting the people and places we visit at every step of our tours. With the demand for travel coming back strong, we are set up and excited for this next chapter in our company’s story — and we’d love for you to be a part of it. Our DNA revolves around building, nurturing, and developing a diverse culture of people and a true sense of belonging, where everyone is encouraged to bring their authentic self to work each and every day. You’ll have the opportunity to grow your career, and yourself, alongside a passionate, talented, and welcoming community that works hard to spread goodness around the world. If all that sounds like your kind of thing, well, we can’t wait for you to join us.

About the Role

Reporting to the VP of Global Technology, this role will be responsible for the direction and management of the ERP, CRM and Data Systems teams leveraging Workday (HCM & Finance), Salesforce, and Redshift / FiveTran / Looker. The solution-oriented individual will direct these teams to meet the business objectives across the group of businesses and ensure timely delivery of updates to underlying enterprise systems, while ensuring scalability and accuracy of data flowing through the systems. The candidate will be part of the Global Technology leadership team and be responsible for the mentorship and growth of those directly on their team and within the broader department. The team is distributed across multiple regions, so the ability to build cohesion and engagement remotely is key. This role will also help identify, plan & implement multi-year programs for all practical migrations of applications from acquisitions, to the systems under their purview. Technology leaders at G Adventures wear multiple hats, collaborating with the business on the product roadmap and driving our agile development process.

What You'll Be Doing

• Lead, inspire, manage, and motivate a team of managers and developers while growing their leadership and technical skills
• Play a key leadership role in developing and executing strategies that meet business objectives and enabling critical decision making
• Work collaboratively throughout the organization on the execution of the technology vision, strategy, and roadmaps to ensure success
• Help the Global Technology management team to define departmental policy, processes, and procedures that scale across the group of businesses
• Manage relationships and contracting with 3rd party vendors, as well as the associated overhead budgets
• Work with members of the technology team and related business functions to ensure adherence to data governance best practices
• Prioritize a high-volume of competing tasks in an extremely fast-paced environment, while managing stakeholder expectations
• Proactively meet internal stakeholder needs by identifying new product ideas, developing and testing concepts, and measuring performance
• Work closely with the Global Delivery team to ensure technology projects are properly scoped with the correct business stakeholders, risks are being mitigated, and transparent communication with the business is being maintained
• Collaborate on the planning and oversight of bi-weekly Sprints that prioritize both project and day-to-day development tasks
• Identify engineering challenges and guide the architecture and implementation of scalable solutions
• Define and analyze comprehensive metrics to inform the success of products post launch
• Manage communication at all levels of the organization regarding team goals and progress to those goals
• Monitor team member performance, set individual goals, meet for regular 1-on-1s, and perform yearly reviews
• Conduct interviews to assist with hiring qualified team members

Desired Skills & Experience

• 5+ years of management experience in a technical environment
• 3+ years managing ERP implementations, ideally with Workday in both Finance & HCM
• Background working with enterprise applications, SaaS solutions and complex systems integrations, specifically within the ERP, CRM, ETL and BI space
• Experience managing ERP tenants - security, deployments, sandboxes, testing, data migrations, bulk updates, etc…
• Knowledge of financial processes and how they are supported via ERP modules
• Solid understanding of data modelling / warehousing design & techniques
• Experience working with databases, ETL, and BI / reporting tools
• Experience managing 3rd party technology vendors throughout the entire vendor lifecycle
• Demonstrated experience engaging with all levels of management including senior-level executives
• Able to explain complex technical solutions to non-technical staff, and vice versa
• Practical understanding of the various data privacy laws around the world and their impact to internal data governance
• Familiarity with organization and IT control processes
• Practical change management experience

Benefits

• Competitive salary commensurate with the role
• Competitive benefits package
• Birthday day off
• Vacation time for you to recharge
• Enhanced Parental Leave
• Learning and growth opportunities
• Employee Resource Groups* (Applicable based on location)

G Adventures is an equal opportunity employer committed to fostering a diverse and inclusive work environment. We consider all qualified applicants.