Senior Manager Digital Design Operations

Aritzia; Canada; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading fashion retailer in Canada is seeking a Digital Design Services Manager to oversee design operations. You will establish strategies, evaluate workloads, and allocate tasks to ensure timely digital deliverables. This role is vital for supporting design leadership and enhancing the employee experience. If you have proven experience in design operations and a passion for optimizing workflows, this opportunity could be for you.

Qualifications

• Proven skills, certifications, education and/or experience in design operations.

Responsibilities

• Establish the Digital Design Services strategy.
• Evaluate the Digital Design workload and develop achievable working timelines.
• Allocate work to the right Digital Design talent.
• Manage workflow from concept to delivery.
• Ensure Digital Design deliverables are realized in a timely manner.
• Offer support and optimize the time of the Digital Design Leadership Team.
• Work with Business Support partners to lead day-to-day functions.

Job description

The Team

The mission of the Digital Design Services Department is to bring Digital Design work to realization at the right time with the right resourcing.

The Opportunity

Aritzia is growing and our Digital Design Services team is growing with it. This is a unique opportunity to be part of the team responsible for driving Digital Design deliverables from concept to completion, across Digital and Marketing, in a seamless and efficient manner. You will play a pivotal role in ensuring the Digital Design team is set up with the right resources and tools, and that design is delivered in alignment with our business and creative objectives. With a commitment to operational excellence, you will drive Digital Design workflows, priorities, and initiatives—ensuring alignment across key Digital and cross‑functional teams. Additionally, you will work closely with the Digital Design Leadership team to provide day‑to‑day and strategic partnership. With people at the heart of everything we do, you will support your high‑potential people to grow rewarding careers at Aritzia—while enjoying one yourself.

The Role

• Establish the Digital Design Services strategy, proactively planning for periods of low and high demand.
• Evaluate the Digital Design workload and develop achievable working timelines.
• Allocate work to the right Digital Design talent.
• Manage workflow from concept to delivery.
• Ensure Digital Design deliverables are realized in a timely and efficient manner.
• Offer support and optimize the time of the Digital Design Leadership Team.
• Work with the appropriate Business Support partners to seamlessly lead the day‑to‑day function of the department in support of corporate objectives, while enabling progressive career development and an incredible employee experience.

The Qualifications

• Proven skills, certifications, education and/or experience in design operations, ,