Department Manager

J.D. Irving; Halifax; On-site; CAD 100,000 - 125,000; Full time

Job summary

A leading retail supplier in Halifax seeks a Department Manager to oversee operations and achieve sales targets. The role involves leading a team, driving customer engagement, and ensuring compliance with store standards. Candidates should possess strong leadership and organizational skills, with a required Grade 12 diploma. The company offers a comprehensive wellness program and supports career advancement, making it an excellent opportunity for growth in a dynamic retail environment.

Benefits

Wellness Program

Employee Discounts

Medical, Dental, Vision, RRSP Matching

Growth and development opportunities

Qualifications

• Proven ability to lead and motivate a team in a fast-paced retail setting.
• Strong organizational and problem-solving skills with the ability to manage shifting priorities.
• Demonstrates a passion for customer service and a commitment to achieving sales goals.

Responsibilities

• Lead the department by setting the example in safety and customer service.
• Drive sales by engaging with customers and implementing action plans.
• Coach and develop team members through regular feedback and growth opportunities.

Skills

Leadership in retail

Organizational skills

Problem-solving skills

Customer service

Education

Grade 12 diploma or equivalent

Job description

Department Managers play a key leadership role in driving sales performance and operational excellence within their assigned area. They are responsible for leading a team of associates, executing strategic merchandising plans, managing inventory, and ensuring an exceptional customer experience. This role combines hands‑on retail expertise with people leadership to foster a high‑performing, customer‑focused environment. Department Managers are also responsible for maximizing profitability and protecting company assets through inventory control, loss prevention, operational efficiency, and ensuring compliance with company policies and procedures.

Responsibilities

• Lead the department by setting the example in safety, customer service, and visual merchandising standards.
• Drive sales by actively engaging with customers, analyzing performance metrics, and implementing action plans to meet targets.
• Communicate priorities clearly to associates and ensure they have the tools, training, and support needed to succeed.
• Coach and develop team members through regular feedback, performance conversations, and identifying growth opportunities.
• Resolve associate and customer concerns professionally, promoting a respectful and inclusive store culture.
• Partner with the Assistant Manager to support store‑wide initiatives, uphold operational standards, and contribute to a positive team environment.

Qualifications

• Proven ability to lead and motivate a team in a fast‑paced retail setting.
• Strong organizational and problem‑solving skills with the ability to manage shifting priorities.
• Demonstrates a passion for customer service and a commitment to achieving sales goals.
• Previous experience in retail sales and team supervision is preferred.
• Ability to work a variable shift schedule including mornings, evenings and weekends.
• Product knowledge within the department is considered an asset.
• Ability to lift up to 55 lbs and stand for extended periods.
• CSA‑approved steel‑toed footwear is required while on shift.
• Grade 12 diploma or equivalent is required.
• Career progression opportunities include advancement to Assistant Manager roles.

What we Offer

• Wellness Program
• Employee and Family Assistance Plan
• Employee Discounts
• Medical, Dental, Vision, RRSP Matching, and PTO benefits
• Growth and development opportunities through KENT and the greater J.D. Irving, Limited organization

About the Team

Kent is the largest retail building supply chain in Atlantic Canada. With 48 locations and an ecommerce website, our mission is to be the best source of home improvement products through superior customer service and know-how, quality products, and everyday great prices. We protect our customers and staff by hiring and training associates committed to our safety values. We employ over 3,700 people and work hard to increase our market share through strategic investment in training and technology. We focus on the development of our people and promote a culture of continuous improvement and innovation. In addition to our retail stores, we operate truss manufacturing facilities and a wholesale drywall company. We are a member of Independent Lumber Dealers Co-operative and the ARENA buying group which ensures our great product selection and pricing

About Us

Founded in 1882, J.D. Irving, Limited (JDI) has operations in Canada and the United States and are a team of 20,000 dedicated employees. At J.D. Irving, Limited, you are part of a dynamic team of professionals who lead with integrity and are passionate about delivering results. With a culture that nurtures talent and creates an inclusive workplace, you can grow your career across our various operating divisions.

We are committed to creating accessible environments for our colleagues, candidates, and customers. Requests for accommodation due to a disability (which may be visible or invisible, temporary, or permanent) can be made at any stage of application and employment. We encourage candidates to make their accommodation needs known so that we can provide equitable opportunities.

Worried you do not meet all the requirements? Studies have shown that many applicants apply only to job opportunities when they feel they meet 100% of the criteria. We promote an inclusive environment where everyone is appreciated, recognized, and empowered to contribute fully. If you are interested in this position but are worried you did not meet all the requirements, we would encourage you to still apply.

We appreciate your interest in our company however only those candidates selected for an interview will be contacted.

Job Info

• Job Identification 7676
• Job Category Retail
• Posting Date 01/13/2026, 07:07 PM
• Job Schedule Full time
• Locations 225 Chain Lake Drive, Halifax, NS, B3S 1C9, CA