Deli Clerk (3 Vacancies)-Northlands Food Store

South Country Co-op Limited; Medicine Hat; On-site; CAD 30,000 - 40,000; Full time

Job summary

A community-focused grocery store in Medicine Hat is seeking a friendly Deli Clerk. The role involves preparing various deli foods and providing exceptional customer service. Ideal candidates should have deli or retail experience, be able to lift up to 50 lbs, and possess strong interpersonal skills. Competitive wages and a supportive work environment are offered.

Benefits

Employee and Family Assistance Program

Team Member Volunteer Program

Career and Development Opportunities

Qualifications

• Must be at least 15 years of age.
• Previous deli or retail experience is an asset.
• Comfortable working in temperature-controlled environments.

Responsibilities

• Provide outstanding service to customers.
• Prepare deli items such as salads and sandwiches.
• Maintain high standards of cleanliness and food safety.

Skills

Customer service

Deli product knowledge

Communication skills

Integrity

Adaptability

Education

Completed Grade 9

Job description

Position Summary

South Country Co-op is seeking a friendly and customer-focused Deli Clerk to join our team at the Northlands Food Store in Medicine Hat, AB. If you’re passionate about providing exceptional customer experiences, we’d love to hear from you!

Job Description

Reporting to the Deli Manager, this position is responsible for preparing a variety of deli foods: including meats, salads, pizzas, and sandwiches—while delivering an exceptional customer service experience. The Deli Clerk also contributes to maintaining product freshness, proper merchandising, and ensuring cleanliness and food safety in the department.

Key Responsibilities

• Provide outstanding service to customers in a prompt and friendly manner
• Prepare deli items such as salads, sandwiches, pizzas, and specialty meats
• Stock, rotate, and merchandise deli products to ensure quality and freshness
• Maintain high standards of cleanliness, sanitation, and food safety
• Operate deli tools and equipment safely and efficiently
• Assist with product ordering and inventory control
• Follow proper handling, preparation, and storage protocols
• Work collaboratively as part of a diverse and multi-generational team
• Deliver excellent customer service by assisting customers, promoting merchandise, and ensure customer needs, preferences, and expectations are met
• Educate customers on the benefits of membership in South Country Co-op
• Other duties as assigned

Qualifications

• Must be at least 15 years of age and completed Grade 9
• Previous deli or retail experience is an asset
• Knowledge of deli products and preparation techniques preferred
• Physically able to frequently lift and carry up to 50 lbs (22.5 kg) and perform daily tasks such as standing, bending, and shelving
• Comfortable working in temperature-controlled environments (coolers, freezers)
• Strong interpersonal and communication skills
• High level of integrity, initiative, and professionalism
• Positive attitude and commitment to learning
• Ability to work independently and adapt to new technologies
• Effective in fast-paced, changing environments
• Demonstrated ability to treat others with respect, tact, and diplomacy

Work Schedule

This position requires full availability, including days, evenings, and weekends.

Why Work with Us?

At South Country Co-op, We Value Our Team Members And Are Committed To Their Well-being And Success. As Part Of Our Dedication To Providing a Supportive Working Environment, We Offer a Range Of Total Rewards

• Employee and Family Assistance Program: Access confidential counseling, resources, and support services for you and your family.
• Team Member Volunteer Program: Get involved in community initiatives and make a positive impact through volunteer opportunities.
• Long Term Service Awards: Recognize and celebrate milestones in your career with us.
• Career and Development Opportunities: Take advantage of growth opportunities and advance your career within our organization.

South Country Co-op is proud to uphold our brand values: Customer Focused, Build Awesome Teams, and Communicates Effectively. We offer competitive wages, opportunities for career advancement, and potential eligibility for a comprehensive benefits package, based on hours worked.

Internal candidates are encouraged to apply using the internal career portal via HR Self service.

Internal candidates who apply by Tuesday, September 23, at 4:00 pm will be given first consideration, based on seniority, ability, and fitness to perform the work satisfactorily. The Internal Candidate verification form must be submitted as part of your application.

We thank all candidates for their interest; however, only those selected to continue in the recruitment process will be contacted.

About Us

South Country Co-op is here to serve our members and customers with products and services that help build, feed, and fuel individuals and communities. We are a different kind of business; being member-owned means that any profits are returned to our members and stay in the local economy. Our work is guided by our values of excellence, people, integrity, and community and driven by our vision of building sustainable communities together. To learn more about who we are, visit www.southcountryco-op.crs