Data Center Technicican

Groq; Kamloops; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading tech firm is seeking a Data Center Technician to oversee daily operations in the data center. Responsibilities include installation, maintenance, and troubleshooting of servers and network devices, requiring over 2 years of related experience. Ideal candidates possess strong problem-solving skills, familiarity with data center infrastructure, and the ability to work collaboratively in a fast-paced environment. This role may involve travel up to 50%.

Qualifications

• 2+ years of experience in data center operations or a related field.
• Strong knowledge of data center infrastructure, including servers, storage systems, and network devices.
• Ability to travel up to 50% of the time.

Responsibilities

• Lead installation, maintenance, and troubleshooting of compute and network infrastructure.
• Troubleshoot and resolve complex technical issues related to rack and node failures.
• Collaborate with engineering teams for data center upgrades.

Skills

Data center operations experience

Problem-solving skills

Analytical skills

Communication skills

Teamwork

Attention to detail

Scripting languages (Python, Bash)

Intermediate Linux skills

Knowledge of virtualization technologies (Kubernetes)

Education

Bachelor's degree in Computer Science, Information Technology, or related field

Tools

Data center management software (DCIM or BMS)

Job description

Mission

Installation, configuration, and maintenance of data center infrastructure, including servers, storage systems, and network devices.

DC Technician

Essential Duties and Responsibilities:

As a Data Center Technician, you will serve as the Directly Responsible Individual (DRI) for daily operations within the data center. You will lead hands-on installation, maintenance, and troubleshooting of compute and network infrastructure critical to Groq’s high-performance AI workloads.

Your Responsibilities Will Include

• Hardware Operations:
• Receive, unpack, and move servers and other equipment to the data center floor.
• Install, cable, and maintain servers, network switches, and power distribution units (PDUs) in racks.
• Perform hardware-level bring-up and testing using Linux command-line tools.
• Ensure proper accountability for equipment and assets through inventory management.
• Troubleshooting & Support:
• Troubleshoot and resolve complex technical issues related to rack and node failures.
• Run scripts to debug and repair rack cabling and other hardware problems.
• Create, update, and resolve tickets in Groq's ticketing system to document all work.
• Participate in an on-call rotation to provide 24/7 support for data center operations.
• Infrastructure & Collaboration:
• Execute final test sign-offs for newly built racks.
• Collaborate with other engineering teams to design and implement data center upgrades and expansions.
• Develop and maintain technical documentation, including diagrams and procedures, to ensure operational consistency.
• Ensure compliance with data center standards, policies, and procedures.
  

Ideal Candidates Have

• 2+ years of experience in data center operations or a related field
• Strong knowledge of data center infrastructure, including servers, storage systems, and network devices
• Experience with data center management software, such as DCIM or BMS
• Strong problem-solving and analytical skills
• Excellent communication and teamwork skills
• Ability to work in a fast-paced environment and prioritize tasks effectively
• Strong attention to detail and ability to maintain accurate records
• Experience with scripting languages, such as Python or Bash
• Familiarity with virtualization technologies, such as Kubernetes
• Advanced fiber optic cabling skills
• Intermediate Linux skills
• Intrinsic curiosity and drive to stay up-to-date with the latest technologies and trends in data center infrastructure and operations
• Familiarity with Macbooks, Slack and Google docs
• Bachelor's degree in Computer Science, Information Technology, or related field, or equivalent experience
• Ability to travel up to 50% of the time