Customer Service Representative - Financial institutions NOC 64400 Jobs In-Demand *APPLY NOW FO[...]

GreenTech Resources Worldwide Canada; Regina; On-site; CAD 35,000 - 50,000; Full time

Job summary

A recruitment and settlement company is seeking a Customer Service Representative to join their team in Regina. The role involves maintaining a positive attitude while responding to customer queries, processing applications, and supervising junior representatives. Candidates should have a high school diploma and experience in customer service. This permanent position offers the opportunity to work in a supportive environment focused on customer satisfaction.

Qualifications

• Ability to maintain a positive and professional attitude towards customers.
• Experience in handling customer inquiries and complaints.
• Knowledge of customer service practices.

Responsibilities

• Respond to customer inquiries promptly.
• Process orders, forms, and applications.
• Keep track of customer interactions and feedback.
• Supervise a team of junior customer representatives.

Skills

Communication skills

Empathy

Problem-solving

Customer service knowledge

Education

High school diploma or equivalent

Job description

GreenTech Resources Worldwide Canada | Full time

Customer Service Representative - Financial institutions NOC 64400 Jobs In-Demand *APPLY NOW FOR FUTURE OPPORTUNITIES*

Regina Central, Canada | Posted on 03/13/2025

• Always maintain apositive, empathetic, and professional attitude towardcustomers.
• Responding tocustomer inquiries as soon aspossible.
• Using variouschannels to communicate with customers.
• Recognizing andresolving customer complaints
• Knowing ourproducts inside and out allows you to respond toquestions.
• Orders, forms,applications, and requests are allprocessed.
• Keeping track ofcustomer interactions, transactions, feedback, andcomplaints.
• As needed,communicate and coordinate withcoworkers.
• Giving feedbackon the customer service process'sefficiency.
• In charge of agroup of junior customer servicerepresentatives.
• Provideprofessional customer service and ensure customersatisfaction.

Requirements

• A high schooldiploma, a general education degree, or an equivalent isrequired.
• Ability to remaincalm in the face of stressed or upset customers.
• Working knowledgeof customer service.

Terms ofEmployment:

• Permanent Position
• Work Location willbe in Regina

Required Yearsof Experience: 1 to 2 years

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We are a CanadianImmigration, Recruitment & Settlement company based inCanada with multiple branches across the globe. We help ourclients who have decided to take the plunge and relocate to theland of opportunities by offering services related to the scopeof employment and education. We at GTRWorldwide ensure that weprovide visa consultancy services in Canada in the bestway to make immigrants feel at home. We assist a widerange of clients and agents worldwide and work to buildtheir strengths and confidence to help them flourish inthe country.

Disclaimer: The job postingspublished by GTR Worldwide on this website are for futureopenings. Postings are based on jobs in Canada’s demand for thecoming years. Due to high volumes of applications received, thiswebsite cannot guarantee if any positions are still open andemployment to everyone applying for thejobs.

GTR Worldwide is notresponsible for wages, working conditions, safety, or otheraspects of employment. Every candidate is responsible forresearching the organization and making wise decisions beforeaccepting any position or offer.

For your safety andsecurity, it is advised not to share your banking information onthe website. We will not post jobs that appear to discriminateagainst applicants. If you have any concerns, call us on ourtoll-free number (1855-477-9797) or via emailat [e-mail] .