Customer Service Rep – Automotive (Remote)

Concentrix; Remote; CAD 30,000 - 60,000; Full time

Job summary

A leading customer service company in Glovertown is seeking candidates for a remote customer support role. Responsibilities include providing inbound support, resolving technical issues, and documenting information. The ideal candidate should have at least 1 year of customer service experience and a high school diploma. This position offers a salary of $17-$20/hr, with performance-based incentives and comprehensive benefits, including paid training and opportunities for career advancement.

Benefits

Paid training

Comprehensive benefits

DailyPay enrollment option

Qualifications

• Minimum of 1 year of customer service experience.
• Strong computer navigation skills and PC knowledge.
• Open availability to work as needed.

Responsibilities

• Provide inbound customer support using a call flow guide.
• Help customers resolve basic technical issues.
• Track, document, and retrieve information in databases.

Skills

Customer service experience

Strong computer navigation skills

Eagerness to learn new technologies

Education

High school diploma or GED

Job description

Overview

Employer Industry: Automotive Customer Service

Why consider this job opportunity:

• Salary range of $17-$20/hr, plus performance-based incentives
• DailyPay enrollment option to access pay early
• Paid training and performance-based incentives
• Comprehensive benefits including medical, dental, and vision insurance
• Opportunities for career advancement and personal development with a focus on diversity and inclusion
• Work-from-home convenience with a supportive and inclusive culture

What to Expect (Job Responsibilities):

• Provide inbound customer support using a call flow guide
• Help customers resolve basic technical issues
• Track, document, and retrieve information in databases
• Offer additional products and/or services
• Deliver expert customer experiences with a positive attitude

Qualifications

• Minimum of 1 year of customer service experience
• High school diploma or GED
• Open availability to work as needed
• Strong computer navigation skills and PC knowledge
• A quiet, distraction-free environment to work from at home

Preferred Qualifications

• Eagerness to learn new technologies
• Proficiency in fast-paced multi-tasking
• Experience with remote work environments

#AutomotiveCustomerService #RemoteWork #CareerGrowth #EmployeeBenefits #InclusiveCulture

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