Customer Service Rep – Automotive (Remote)

Concentrix; Remote; CAD 30,000 - 60,000; Full time

Job summary

A leading customer service provider in Canada is seeking a Customer Support Representative to provide assistance remotely. The role involves helping customers resolve technical issues and delivering excellent service. Candidates should have at least one year of customer service experience and be comfortable multitasking. The position offers a salary of up to $20/hour, paid training, and a range of benefits, promoting a supportive work environment focused on career growth.

Benefits

Paid training

Comprehensive employee benefits

Performance-based incentives

DailyPay enrollment option

Qualifications

• Minimum of 1 year of customer service experience.
• Open availability for scheduling.
• Strong computer navigation skills.

Responsibilities

• Provide inbound customer support using a call flow guide.
• Help customers resolve basic technical issues.
• Deliver expert customer experiences with a positive attitude.

Skills

Customer service experience

Computer navigation skills

Ability to multitask

Education

High school diploma or GED

Job description

Overview

Employer Industry: Customer Service and Automotive

Why consider this job opportunity

• Salary up to $20/hr, plus performance-based incentives
• DailyPay enrollment option to access pay early
• Paid training and comprehensive employee benefits including medical, dental, and vision insurance
• Opportunities for career advancement, with 80% of management promoted from within
• Work-from-home convenience and a supportive, inclusive culture
• Diverse employee networking opportunities and health and wellness programs

What to Expect (Job Responsibilities)

• Provide inbound customer support using a call flow guide
• Help customers resolve basic technical issues
• Track, document, and retrieve information in databases
• Offer additional products and/or services
• Deliver expert customer experiences with a positive attitude

What is Required (Qualifications)

• Minimum of 1 year of customer service experience
• Open availability for scheduling
• High school diploma or GED
• Ability to work in a quiet, distraction-free environment at home
• Strong computer navigation skills and proficiency in fast-paced multi-tasking

How to Stand Out (Preferred Qualifications)

• Experience with remote work environments
• Familiarity with technology and eagerness to learn new systems
• Previous experience in the automotive industry

#CustomerService #Automotive #RemoteWork #CareerGrowth #DiversityAndInclusion

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