Customer Service Insurance Agent

Lorrie Howe - Desjardins Insurance Agent; Toronto; On-site; CAD 45,000 - 60,000; Full time

Job summary

A local insurance agency in Toronto is seeking a Customer Service Representative to provide exceptional service and support to clients. If you have strong communication skills and a passion for helping customers, this is a fantastic opportunity to grow your career with potential for excellent income and bonuses. The ideal candidate will be proficient in Microsoft Outlook and have or be willing to obtain necessary insurance licenses.

Benefits

Monthly Incentives

Annual Bonus

Paid Vacation

Qualifications

• Must be able to demonstrate excellent communication skills and customer service orientation.
• Proficient with Microsoft Office tools is a must.
• Must be willing to obtain necessary licenses (OTL, RIBO, LLQP).

Responsibilities

• Provide prompt, accurate, and friendly customer service.
• Handle all administrative tasks for the agency.
• Greet walk-in clients and qualify their needs.

Skills

Excellent computer skills

Excellent communication skills

Proactive in problem solving

Dedicated to customer service

Ability to multi-task

Education

OTL, RIBO and LLQP (preferred)

Tools

Microsoft Outlook

Job description

Overview

DESJARDINS CUSTOMER SERVICE REPRESENTATIVE

Location: Toronto, ON

Job Types: Full Time, Permanent

Position Overview :

Successful Desjardins Agent is seeking a qualified professional to join their winning team for the role of Customer Service Representative - Desjardins Agent Team Member. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self-starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential.

Responsibilities

• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, policy changes, transfers, claim submissions, and billing clarification.
• Handle all administrative tasks for the agency accurately and in a timely manner
• Greet walk-in clients and qualify their needs for appointment booking
• Work with the agent to establish and meet marketing goals.
• Quoting Auto Home Business.

Requirements

• Excellent computer skills - proficient in all Microsoft Outlook
• Excellent communication skills - written, verbal and listening
• Proactive in problem solving
• Dedicated to customer service
• Ability to multi-task
• OTL, RIBO and LLQP (preferred / must be able to obtain)

Compensation

• Salary $45,000 - $60,000 + Commission
• Monthly Incentives
• Annual Bonus
• Paid Vacation

These positions are with an independent contractor agent that is part of the Desjardins exclusive agent network, not with Desjardins Group or its subsidiaries. This agents’ employees are not employees of Desjardins. Independent contractor agents are responsible for and make all employment decisions regarding their employees.