Customer Service Front Desk

Dance Ontario; Golden Horseshoe; On-site; CAD 30,000 - 60,000; Part time

Job summary

A dance and fitness studio is seeking a friendly and organized front desk member in Ontario. The ideal candidate will manage customer interactions and assist in studio operations while handling several tasks efficiently. Customer service experience and familiarity with Microsoft Office are required. This part-time position may become full-time if willing to travel between studios. Compensation starts at $18.00 per hour, negotiable based on experience.

Qualifications

• Experience in customer service is required.
• Ability to handle multiple tasks and prioritize effectively.
• Experience in a dance/yoga/fitness studio is a plus.

Responsibilities

• Manage front desk operations and assist customers.
• Handle customer inquiries and maintain a welcoming environment.
• Maintain organization and prioritize tasks according to urgency.

Skills

Customer service experience

Detail-oriented

Sociable and friendly

Problem-solving mindset

Organized

Tools

Microsoft Office

Google Suite

Customer database software

Job description

Our fun, supportive front desk team at YDA is looking for a new member! We have three very busy dance studios located in York Region, and we are hiring!

The ideal candidate is sociable, friendly, organized, detail-oriented, able to handle several tasks while prioritizing matters according to their urgency, has a can-do attitude and a problem-solving mindset.

Customer service experience required. Computer skills and working knowledge of Microsoft office and Google Suite skills required. Experience with a customer database program is a definite asset.

Previous experience working in a dance/yoga/fitness studio an asset. Marketing and working with social media sites are an asset but not required.

Front desk shifts vary but are generally between the hours of 3:30pm-9:30pm weekdays and 8:30 AM – 4:00 PM on weekends. Position is part-time but can be full-time if you are willing to travel between locations. Compensation begins at $18.00 per hour but in negotiable depending on your experience.