Customer Service & Equipment Support Specialist

U-Haul; San Juan de Terranova; On-site; CAD 30,000 - 60,000; Full time

Job summary

A leading rental service provider is seeking a Customer Service Representative in St. John's, Newfoundland and Labrador. The ideal candidate enjoys helping others, has a valid driver's license, and will assist customers with rentals, manage inventory, and ensure customer satisfaction. This role provides opportunities for learning and development, along with bonuses for recruitment and program completion.

Benefits

Paid holidays, vacation, and sick days, if eligible

Career stability

Gym Reimbursement Program, if eligible

Opportunities for advancement

Valuable on-the-job training

Complete Benefit Plan, if eligible

RRSP payroll deduction plan

Deferred profit-sharing plan, if eligible

Wellness Programs

Discounts on Apple products, Dell computers, hotels, and more

Qualifications

• Valid driver’s license and ability to maintain a good driving record.
• High school diploma or equivalent.

Responsibilities

• Assist customers inside and outside a U-Haul center with U-Haul products and services.
• Use smartphone-based U-Scan technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Clean and inspect equipment on the lot including checking fluid levels.
• Answer questions and educate customers regarding products and services.
• Prepare rental invoices and accept equipment returned from rental.
• Install hitches and trailer wiring.
• Fill propane (certification offered through U-Haul upon employment).
• Drive a forklift (certification offered through U-Haul upon employment).
• Other duties as assigned.

Job description

A leading rental service provider is seeking a Customer Service Representative in St. John's, Newfoundland and Labrador. The ideal candidate enjoys helping others, has a valid driver's license, and will assist customers with rentals, manage inventory, and ensure customer satisfaction. This role provides opportunities for learning and development, along with bonuses for recruitment and program completion.