Customer Service Associate

Savers | Value Village; Kamloops; On-site; CAD 30,000 - 60,000; Full time

Job summary

A leading company in the thrift retail sector is hiring Customer Service Associates in Kamloops. This role involves creating exceptional experiences for customers and donors while working in a diverse team committed to positive community impact. Full-time and part-time positions are available, offering opportunities for career growth and comprehensive training.

Benefits

Extended health care plans for full-time Team Members

Company-Paid Life and AD&D Insurance

A Group RRSP with a generous company match

Paid time off for leisure or personal pursuits

Access to mental health services

Responsibilities

• Create an exceptional experience for Customers, Donors, and Team Members.
• Participate in comprehensive onboarding and training.

Job description

Description

Job Title: Customer Service Associate

Pay:

17.40-18.34$/hr

Who We Are

As one of the largest for-profit thrift operators in the United States, Canada, and Australia for value-priced pre-owned clothing, accessories, and household goods, our mission is to champion reuse and inspire a future where secondhand is second nature. We supply our stores with gently-used, one-of-a-kind items donated by the community to local nonprofit organizations. We purchase these items directly from our nonprofit partners, redirecting billions of pounds of used items away from landfills and onto our store racks and shelves for reuse, providing our partners with valuable funding for their community-based programs and services. We are "Thrift Proud," supported by millions of loyal customers, over 300 stores, and more than 22,000 team members. Learn more at savers.com.

Our brands include Savers (U.S.), 2nd Ave (U.S.), Value Village (U.S. & Canada), Unique (U.S.), Village des Valeurs (Quebec), and Savers Australia.

Summary & Positions

At Savers / Value Village, our Customer Service Associates create an exceptional experience for Customers, Donors, and Team Members. We are hiring both Full Time and Part Time Customer Service Associates.

What You Can Expect

• The opportunity to celebrate uniqueness, with a diverse team from many backgrounds, experiences, and perspectives.
• Work in a purpose-driven company with a business model appreciated for its positive impact on the planet and local communities.
• Investment in your career growth, supported by our aggressive store expansion plans and development programs.

What You Get

• Comprehensive onboarding and training from day one.
• In-house expertise through Savers University, developing around 90% of our training internally, supplemented by renowned providers.
• Extended health care plans for full-time Team Members.
• Company-Paid Life and AD&D Insurance.
• A Group RRSP with a generous company match to help you save for the future.
• Paid time off for leisure or personal pursuits.
• Access to mental health services to support daily well-being.

945 West Columbia St Suite 300 Kamloops, BC V2C 1L5