Customer Sales Agent (Rogers)

M3 Marketing; Vancouver; On-site; CAD 30,000 - 60,000; Full time

Job summary

A reputable marketing firm in Vancouver is seeking a Customer Sales Agent to help customers find the best Rogers products. This role involves engaging with customers, recommending suitable solutions, and maintaining records. Ideal candidates have strong communication skills and a customer-first approach. Competitive pay and ongoing training are offered.

Benefits

Competitive pay structure

Performance-based incentives

Ongoing training and mentorship

Qualifications

• Previous experience in sales or customer service is an asset.
• Ability to listen actively and present solutions confidently.
• Adaptability and commitment to delivering outstanding service.

Responsibilities

• Engage with customers to understand their communication needs.
• Recommend suitable Rogers products and services.
• Maintain organized and up-to-date customer records.

Skills

Strong communication skills

Goal-oriented mindset

Customer service orientation

Tools

Microsoft Office

CRM experience

Job description

Overview

Are you passionate about helping others and looking to grow your career with a company that truly makes a difference?

As an Authorized Rogers Representative, we are proud to represent a brand that Canadians trust to keep them connected every day. While we don’t take that responsibility lightly, we see it as a privilege to help deliver reliable, high-quality services to households across our communities in BC.

We are currently seeking a dedicated and people-focused Customer Sales Agent to join our team. In this role, you will be connecting with customers, understanding their needs, and offering solutions that genuinely improve their day-to-day lives.

This is a meaningful opportunity for someone who takes pride in their work, values great service, and is eager to grow in a supportive and purpose-driven environment.

Responsibilities

• Engage with new and existing customers to understand their communication needs and recommend the most suitable Rogers products and services.
• Clearly explain current plans, promotions, and features to help customers make informed decisions.
• Deliver a high level of service by providing personalized, professional, and solution-based support throughout the customer journey.
• Process transactions accurately and maintain organized, up-to-date customer records.
• Consistently meet or exceed individual and team sales targets by applying a consultative and customer-first sales approach.
• Stay informed about Rogers'' latest offerings and industry trends to better serve your clients.

What We Are Looking For

• Previous experience in sales, customer service, or telecommunications is an asset, but not required - training is provided.
• Strong communication skills with the ability to listen actively and present solutions confidently.
• A driven, goal-oriented mindset with a genuine interest in helping customers find what best suits their needs.
• Ability to thrive in a fast-paced, team-based environment.
• Familiarity with basic computer tools such as Microsoft Office; CRM experience is a plus.
• A positive attitude, adaptability, and commitment to delivering outstanding service.

Why Join Us

• Represent one of Canada’s most trusted telecom brands.
• Be part of a supportive, high-energy team that values growth and success.
• Competitive pay structure with performance-based incentives.
• Ongoing training, mentorship, and opportunities for career advancement.

We believe in the power of connection - both in the services we offer and the team we build. If you are ready to grow your career in a meaningful, people-focused role, we would love to hear from you.