Customer Experience Specialist - Storytelling & Joy

Indigo; St. Catharines; On-site; CAD 35,000 - 45,000; Full time

Job summary

A leading retail company in Canada is seeking energetic individuals to connect with customers and enhance their shopping experience. The role involves creating a welcoming environment, engaging with customers, and promoting a culture of joy and inclusivity. Candidates should be adaptable and committed to exceptional service, with a flexible schedule. Bilingualism is essential for certain locations. This position offers an opportunity to be part of a dynamic and enriching culture while making a positive community impact.

Qualifications

• Ability to be mobile on the sales floor for extended periods.
• Experience in a retail environment preferred but not necessary.
• Bilingualism (French/English) required in Québec.

Responsibilities

• Create a warm and welcoming environment in stores.
• Engage and connect with customers on the floor.
• Respond to customer feedback in a timely manner.

Skills

Adaptability

Flexibility

Customer Engagement

Job description

A leading retail company in Canada is seeking energetic individuals to connect with customers and enhance their shopping experience. The role involves creating a welcoming environment, engaging with customers, and promoting a culture of joy and inclusivity. Candidates should be adaptable and committed to exceptional service, with a flexible schedule. Bilingualism is essential for certain locations. This position offers an opportunity to be part of a dynamic and enriching culture while making a positive community impact.