Customer Experience Specialist - Perth (Part-Time)

Scotiabank; Perth; On-site; CAD 35,000 - 50,000; Part time

Job summary

A leading Canadian bank is seeking a Customer Experience Associate in Perth, ON, focusing on delivering exceptional service and building strong customer relationships. You will engage with clients to understand their needs, assist with transactions, and promote digital banking options. The role requires proven customer service skills, a flexible schedule, and a strong ability to communicate effectively. A competitive compensation package and opportunities for professional development are offered, within an inclusive and supportive work culture.

Benefits

Competitive compensation and benefits

Opportunities for professional development

Collaborative team environment

Support for career growth

Qualifications

• Proven customer service skills through work or community involvement.
• Willingness to assist in a professional, friendly, and efficient manner.
• Available to work a flexible schedule.
• Comfortable in simple sales situations.
• Strong technical skills promoting digital and self-service banking options.

Responsibilities

• Build strong customer relationships and deliver excellent service.
• Uncover and solve customers’ needs.
• Explain complicated concepts simply.
• Demonstrate success in a target-based environment.
• Contribute positively to a team-oriented work environment.

Skills

Customer service skills

Technical skills

Sales skills

Flexibility

Job description

A leading Canadian bank is seeking a Customer Experience Associate in Perth, ON, focusing on delivering exceptional service and building strong customer relationships. You will engage with clients to understand their needs, assist with transactions, and promote digital banking options. The role requires proven customer service skills, a flexible schedule, and a strong ability to communicate effectively. A competitive compensation package and opportunities for professional development are offered, within an inclusive and supportive work culture.