Customer Experience & Sales Support Specialist

FedEx Group; Barrie; On-site; CAD 40,000 - 55,000; Full time

Job summary

A leading logistics company in Barrie is seeking a customer service representative. This role involves providing assistance to customers and performing administrative tasks. Ideal candidates will have a high school diploma, excellent communication skills, and the ability to lift heavy packages. Training and mandatory testing are required. This position offers shifts from Sunday to Thursday and Tuesday to Saturday.

Qualifications

• Ability to complete all mandatory testing and training.
• Must be able to operate in a PC Windows environment.

Responsibilities

• Provide accurate information and assistance to customers.
• Perform administrative duties necessary for efficient operations.

Skills

Excellent interpersonal and verbal communication skills

Good analytical and problem solving skills

Good negotiation skills

Ability to lift 70 lbs

Ability to work under stress

Education

High school diploma/equivalent

College diploma preferred

Job description

A leading logistics company in Barrie is seeking a customer service representative. This role involves providing assistance to customers and performing administrative tasks. Ideal candidates will have a high school diploma, excellent communication skills, and the ability to lift heavy packages. Training and mandatory testing are required. This position offers shifts from Sunday to Thursday and Tuesday to Saturday.