Customer Experience Associate — Banking Solutions & Growth

TD Securities; Qualicum Beach; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading financial institution in Canada is hiring a Customer Experience Associate to deliver exceptional service to customers. The role involves processing transactions, identifying customer needs, and promoting banking solutions. Candidates should possess strong interpersonal, administrative, and organizational skills, along with a high school diploma. This position offers opportunities for growth in a supportive work environment with competitive compensation.

Benefits

Health and well-being benefits

Career development programs

Competitive pay

Qualifications

• 1+ years of relevant experience is preferred.
• Ability to manage several tasks and changing priorities.
• Detail-oriented to maintain accuracy in transactions.

Responsibilities

• Process financial transactions like deposits and withdrawals.
• Understand and recommend banking solutions for customers.
• Achieve assigned goals by promoting banking solutions.

Skills

Strong administration skills

Customer experience skills

MS Office knowledge

Organizational skills

Dynamic communication

Education

High School diploma

Undergraduate degree (asset)

Job description

A leading financial institution in Canada is hiring a Customer Experience Associate to deliver exceptional service to customers. The role involves processing transactions, identifying customer needs, and promoting banking solutions. Candidates should possess strong interpersonal, administrative, and organizational skills, along with a high school diploma. This position offers opportunities for growth in a supportive work environment with competitive compensation.