Customer Experience Ambassador – Fashion Retail, Training & Travel

SUIT SUPPLY; Toronto; On-site; CAD 80,000 - 100,000; Full time

Job summary

A leading fashion retailer in Toronto is seeking a Customer Experience Coordinator to enhance the shopping journey. You will be the brand ambassador, ensuring exceptional customer service and maximizing sales. Responsibilities include meeting customer expectations, maintaining a positive environment, and collaborating with store leadership. Ideal candidates possess sales or hospitality experience and strong communication skills. The role offers a competitive salary, training, and opportunities for career advancement.

Benefits

Competitive salary

Top-of-the-line training program

Clothing allowance

Generous employee discount

Career growth opportunities

Travel opportunities

Qualifications

• Previous experience in sales, hospitality, and/or service.
• Exceptional customer service/clienteling skills and excited to build relationships.
• Professional verbal and written communication skills.
• Flexible work schedule, including evenings, weekends, and holidays.

Responsibilities

• Ensure client expectation is exceeded at each visit.
• Maintain an environment focused on the client experience.
• Perform clienteling activities for each guest.
• Partner with leadership to address service issues.
• Assist store leadership with other duties as assigned.

Skills

Customer service skills

Communication skills

Sales experience

Hospitality experience

Relationship building

Job description

A leading fashion retailer in Toronto is seeking a Customer Experience Coordinator to enhance the shopping journey. You will be the brand ambassador, ensuring exceptional customer service and maximizing sales. Responsibilities include meeting customer expectations, maintaining a positive environment, and collaborating with store leadership. Ideal candidates possess sales or hospitality experience and strong communication skills. The role offers a competitive salary, training, and opportunities for career advancement.