Customer Engagement Account Executive

Pegasystems; Toronto; On-site; CAD 100,000 - 120,000; Full time

Job summary

A leading enterprise software company located in Toronto is seeking a Customer Engagement Sales Specialist. The ideal candidate will have 8-10 years of experience in selling complex software solutions and will work closely with clients to drive engagement and adoption of innovative technologies. This role offers a competitive salary and a chance to work in a dynamic, flexible environment.

Benefits

Competitive global benefits

Continuous learning opportunities

Innovative and inclusive work environment

Qualifications

• 8-10+ years’ experience selling complex enterprise software solutions.
• Understanding of marketing services and predictive analytics.
• Ability to engage with senior executives effectively.

Responsibilities

• Penetrate new accounts for customer engagement opportunities.
• Leverage MEDDPICC and Challenger selling principles.
• Train to understand Pega's solutions and value propositions.

Skills

Sales expertise

Communication skills

Entrepreneurial mindset

Analytical thinking

Education

Bachelor’s Degree or equivalent work experience

Job description

Overview

The product segment team has the mission of accelerating Pega’s growth and scaling our business in specific product areas that are key to the growth and success of Pega and our clients. As a 1:1 Customer Engagement sales specialist, you will report directly into the Pega sales organization but enjoy close links with the product segment team through matrix reporting to Sales Leadership.

Picture Yourself at Pega :

You will have access to Pega’s market-leading solutions, uncapped earning potential and the world’s most innovative organizations as reference-able clients. You will be a thought leader, a true partner and a collaborator with clients seeking to rethink the way they run their business.

What You\'ll Do at Pega :

• Penetrate new organizations / accounts or radiate within the existing customer base for 1:1 Customer Engagement opportunities and to meet or exceed defined booking targets.
• Leverage MEDDPICC and Challenger selling principles for product segment opportunities by providing insight to the customer as the basis of the commercial conversation, teaching customers something new / valuable about how to compete in their market.
• Through training, become deeply conversant in Pegasystems’ value propositions for 1:1 Customer Engagement including the technology, differentiators, customer references and solutions to learn how to map solutions to client needs and develop an expertise in Pegasystems for the product segment.
• Work and sell with Partners on opportunities.

Who You Are :

• Comfortable dealing with senior executives in marketing, retention, customer experience, (digital) channels, data and analytics, customer value management.
• Excellent communication skills with the ability to interact with both senior business and IT managers within large blue-chip organizations.
• Comfortable working in an entrepreneurial, high growth and pressurized environment
• Able to grasp new technology concepts quickly and think creatively.
• Able to communicate and organize up, down and across the organization to get desired outcomes.

What You've Accomplished :

• Bachelor’s Degree or equivalent work experience.
• 8-10+ years’ selling complex enterprise software solutions to major organizations and / or equivalent in a marketing services / consultancy / agency environment.
• Extensive knowledge of the CMO, Retention Executive, Revenue Officer etc., Next Best Action, predictive analytics and real-time marketing services and products from an enterprise technology perspective.
• Thorough understanding of the Digital Marketing landscape including Paid Media & Social.
• Gartner and Forrester Analyst acclaimed technology leadership across our categories of products
• The opportunity to join, contribute to and learn from, the market-leading global team
• Continuous learning and development opportunities
• An innovative, inclusive, agile, flexible, and fun work environment
• Competitive global benefits program inclusive of pay + bonus incentive, employee equity in the company
• LI-NM1

Meet Our Team :

The product segment team has the mission of accelerating Pega’s growth and scaling our business in specific product areas that are key to the growth and success of Pega and our clients. As a 1:1 Customer Engagement sales specialist, you will report directly into the Pega sales organization but enjoy close links with the product segment team through matrix reporting to Sales Leadership.

What You\'ll Do at Pega :

• Penetrate new organizations / accounts or radiate within the existing customer base for 1:1 Customer Engagement opportunities and to meet or exceed defined booking targets.
• Leverage MEDDPICC and Challenger selling principles for product segment opportunities by providing insight to the customer as the basis of the commercial conversation, teaching customers something new / valuable about how to compete in their market.
• Through training, become deeply conversant in Pegasystems’ value propositions for 1:1 Customer Engagement including the technology, differentiators, customer references and solutions to learn how to map solutions to client needs and develop an expertise in Pegasystems for the product segment.
• Work and sell with Partners on opportunities.

Who You Are :

• Comfortable dealing with senior executives in marketing, retention, customer experience, (digital) channels, data and analytics, customer value management.
• Excellent communication skills with the ability to interact with both senior business and IT managers within large blue-chip organizations.
• Comfortable working in an entrepreneurial, high growth and pressurized environment
• Able to grasp new technology concepts quickly and think creatively.
• Able to communicate and organize up, down and across the organization to get desired outcomes.

What You\'ve Accomplished :

• Bachelor’s Degree or equivalent work experience.
• 8-10+ years’ selling complex enterprise software solutions to major organizations and / or equivalent in a marketing services / consultancy / agency environment.
• Extensive knowledge of the CMO, Retention Executive, Revenue Officer etc., Next Best Action, predictive analytics and real-time marketing services and products from an enterprise technology perspective.
• Thorough understanding of the Digital Marketing landscape including Paid Media & Social.
• Gartner and Forrester Analyst acclaimed technology leadership across our categories of products
• The opportunity to join, contribute to and learn from, the market-leading global team
• Continuous learning and development opportunities
• An innovative, inclusive, agile, flexible, and fun work environment
• Competitive global benefits program inclusive of pay + bonus incentive, employee equity in the company
• LI-NM1

Pega Offers You :

• Gartner and Forrester Analyst acclaimed technology leadership across our categories of products
• The opportunity to join, contribute to and learn from, the market-leading global team
• Continuous learning and development opportunities
• An innovative, inclusive, agile, flexible, and fun work environment
• Competitive global benefits program inclusive of pay + bonus incentive, employee equity in the company
• LI-NM1

Job ID : 22365

AI in Action – Pega embraces the power of artificial intelligence. We encourage all employees to actively engage with AI technologies and continually explore ways to responsibly integrate AI into our products and processes.

Culture – At Pegasystems, we foster an environment where people feel valued and empowered to contribute their best. With global clients across industries and regions, we know our success depends on the unique perspectives, experiences, and talents of our people. Ours is a workplace where everyone can grow, collaborate, and deliver meaningful outcomes.

We encourage candidates from all backgrounds and experiences and focus on the core competencies and mindset needed to thrive in a role.

As an Equal Opportunity employer, Pegasystems will not discriminate in its employment practices due to an applicant's race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, veteran or disability status, or any other category protected by law.

Export Compliance – For positions requiring access to technical data subject to export control regulations such as this, Pegasystems may need to obtain export license approval from the U.S. Government and EU Authorities for certain individuals.

Accommodations – If you require reasonable accommodations under the Americans with Disabilities Act (US only) or comparable regional regulations in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please contact us here or contact (US only) 1-888-PEGA-NOW and / or 225 Wyman Street Waltham, MA 02451 ATTN : Benefits.

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