Customer Counter Warehouse

DHL Germany; Victoria; On-site; CAD 30,000 - 60,000; Full time

Job summary

A leading global logistics provider in Victoria, BC, is seeking a Full-Time Customer Counter Warehouse employee. This role involves managing shipments, ensuring customer satisfaction, and maintaining safety standards. Candidates must be able to handle heavy packages and work under pressure. Competitive wages starting at $22.71/hr with opportunities for increase.

Qualifications

• Responsible for internal and external customer satisfaction.
• Professional representation of the company at all times.
• Must be able to handle shipments up to 70 lbs.

Responsibilities

• Use scanner to manage waybills and deliveries.
• Handle parcels and ensure warehouse cleanliness.
• Compile and analyze operation reports.

Skills

Customer service

Ability to work under pressure

Effective interaction with teams

Job description

Overview

What makes DHL great? Our People! We know eachemployee’s individualcontributions make us the #1 Express Delivery andLogistics Company in theworld. DHL Expressis committed tomaintaininganenvironment that empowersevery team member to make the greatest possibleimpact on our business. Our corporate culture is about personal commitment – toour business, toeach other and to our global communities. DHL isdedicated to beinga great placeto work. In addition to competitivecompensation packages,our employees enjoy a range of programs, services andbenefits that bring the best to their personal lives.

Start YOUR career withDHL today…

DHL Express has openings for Full-Time Customer Counter Warehouse at our Victoria, BC location. You will support the business by accurately and efficiently managing shipments and packages in order to serve our customers’ needs to the best of our ability. Join us and help us achieve our mission of having the best day every day.

Available Shift: 07:00am to 3.30pm

Wage: $22.71/hr for first 3 months which will increase as per the Collective Bargaining Agreement (CBA)

How will you contribute to the success of DHL?

MAJOR ACTIVITIES AND RESPONSIBILITIES:

• Use scanner to scan all waybills, scan-able waybills, shippers own bar-coded labels.
• Handling of parcels/shipments.
• General duties of warehouse cleaning
• Interact effectively with other members of the warehouse and operation teams
• Compiling & Analyzing operation reports
• Comply with the collective agreement.
• Keeping in mind safety and health measures related to the workplace.
• Customer service
• All other related tasks.

Do you have what it takes?

MINIMUM QUALIFICATIONS:

• Responsible for internal and external customer satisfaction.
• Professional representation of DHL at all times, including the maintenance and presentation of vehicle, uniform, waybills/product.
• Proactively manage the customer’s perception of and level of satisfaction with our service.
• Interact effectively with other members of the customer service and operation teams.
• Demonstrated ability to work under pressure.
• Driver’s license (Asset)
• Must be able to handle bulky, heavy, awkward shipments (up to 70 lbs)

Thank you for your application. Those selected for an interview will be contacted.

All applicants are required to pass interviews and a criminal background check in order to qualify for the position.Must be minimum 18 years if age to undergo prerequisite background checks.

We are an equal opportunity employer and believe we will gain through the recruitment and development of staff thatrepresentthe broad diversity of the Canadian workforce.