Crypto Trading Support Specialist — Remote (6-Month Contract)

P2P; Remote; CAD 50,000 - 70,000; Full time

Job summary

A leading crypto company is seeking a Client Engagement Trading EXP specialist to support clients with trading products and ensure an excellent trading experience. Candidates should possess strong trading knowledge and client support experience, be adept at problem-solving, and comfortable working in a fast-paced environment. This is a remote position, offering a 6-month fixed-term contract with flexible hours. Join a diverse team passionate about crypto and contribute to the growing industry.

Qualifications

• Experience using trading platforms or futures trading.
• Ability to adapt to change quickly.

Responsibilities

• Assist clients with trading product inquiries through live support.
• Diagnose and resolve client issues related to trading.
• Provide feedback for new trading features before launch.

Skills

Fluent in English

Knowledge and experience using Kraken Pro

Knowledge of trading and charting

Client support experience

Good math skills

Fast learner

Job description

A leading crypto company is seeking a Client Engagement Trading EXP specialist to support clients with trading products and ensure an excellent trading experience. Candidates should possess strong trading knowledge and client support experience, be adept at problem-solving, and comfortable working in a fast-paced environment. This is a remote position, offering a 6-month fixed-term contract with flexible hours. Join a diverse team passionate about crypto and contribute to the growing industry.