Crypto Chat Support Specialist – Remote & Flexible

SupportYourApp; Remote; CAD 60,000 - 80,000; Full time

Job summary

A leading Support-as-a-Service company is seeking a Chat Support Consultant to deliver exceptional customer support in crypto trading via live chat and email. The ideal candidate has strong communication skills in Lithuanian and English, along with at least 6 months of live chat experience. Flexible remote work schedule and a supportive international environment are offered. If you excel in problem-solving and enjoy customer interaction, consider applying for this exciting opportunity.

Benefits

Flexible schedule

Opportunity to work fully remotely

Inclusive international environment

Compensation in USD

Qualifications

• 6+ months of live chat support experience, preferably in crypto or financial services.
• Basic financial knowledge or payment/banking experience preferred.
• Personal laptop with at least 8GB of RAM and stable internet connection required.

Responsibilities

• Deliver outstanding customer support in crypto trading via live chat, tickets, and email.
• Handle customer inquiries, order disputes, and appeals.
• Continuously seek ways to improve team performance and work efficiency.

Skills

Native Lithuanian

Excellent English communication

Analytical skills

Problem-solving skills

Positive attitude

Tools

Salesforce

Job description

A leading Support-as-a-Service company is seeking a Chat Support Consultant to deliver exceptional customer support in crypto trading via live chat and email. The ideal candidate has strong communication skills in Lithuanian and English, along with at least 6 months of live chat experience. Flexible remote work schedule and a supportive international environment are offered. If you excel in problem-solving and enjoy customer interaction, consider applying for this exciting opportunity.