Crew Scheduler - In-Flight Service

Air Canada; Dorval; On-site; CAD 60,000 - 80,000; Full time

Job summary

A major airline in Dorval is seeking a Crew Scheduler who will ensure timely flight departures and manage scheduling for cabin crew in a fast-paced setting. The ideal candidate will have a high school diploma, strong decision-making abilities, and effective communication skills in both French and English. This role includes shift work and offers benefits such as a pension program and travel privileges.

Benefits

Pension program

Employee Share Ownership Program

Health and dental insurance

Generous employee travel program

Qualifications

• Must speak French and English fluently.
• Ability to work in a high-pressure environment.
• Must be available for shift work in a 24/7 operational environment.

Responsibilities

• Act as the primary point of contact for cabin crew.
• Schedule flight attendants in compliance with the CUPE collective agreement.
• Prepare and optimize the next day’s operations.

Skills

Strong interpersonal communication skills

Attention to details

Solid decision-making ability

Effective multi-tasker

Good computer skills

Education

High school diploma or equivalent

Tools

Amadeus or industry software

Job description

Overview

Location: Montreal, Quebec, Canada (Onsite)

Starting Salary: $ 23.63/hour

Branch: Crew Planning Scheduling and Administration

Category: Unionized (UNIFOR)

Air Canada is a iconic Canadian symbol. Are you passionate about reaching new heights, teamwork and making a meaningful contribution? Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation.

What’s important to know

• Your decisions keep things on track: Crew Schedulers play a critical role in ensuring flights depart safely and on time, making this a high-stakes, high-impact position.
• Every minute matters: This role demands sharp focus, rapid prioritization, and the ability to stay composed under constant time pressure.
• You won’t do it alone: Success depends on collaboration, with Crew Schedulers relying on clear communication and teamwork to navigate complex logistics.

Key Duties

• Act as the primary point of contact for cabin crew, supporting a dynamic and collaborative team.
• Schedule flight attendants in compliance with the CUPE collective agreement.
• Analyze and resolve scheduling irregularities efficiently.
• Prepare and optimize the next day’s operations.
• Interpret and adhere to the CUPE collective agreement to ensure smooth scheduling processes.
• Demonstrate punctuality and dependability to support overall team success in a fast-paced environment.

Qualifications

• High school diploma or equivalent;
• Solid decision-making ability in high pressure situations;
• An effective multi-tasker;
• Strong interpersonal communication skills;
• Attention to details – Demonstrated ability to monitor flight attendants' schedules and make corrections when needed;
• Good computer skills; Amadeus or industry software is an asset;
• Airline experience is an asset;
• Candidates must be available for shift work in a 24/7 operational environment, including mornings, evenings, weekends, and statutory holidays;
• Must successfully complete and pass a mandatory full-time, paid 3 month training program to maintain employment;
• Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibility of the candidates applying for this position.

Benefits

• Financial benefits: Pension program, Employee Share Ownership Program, and Profit Sharing.
• Wellbeing & health benefits: Health, dental, and life insurance for you and your family (if necessary).
• Recognition: Air Canada’s recognition program (Shine) allows you to recognize and be recognized for those outstanding moments.
• Travel privileges: A generous employee travel program for you and other eligible once you have completed twenty-eight (28) weeks of service. This includes standby travel, hotel & car rental discounts, Air Canada Vacation discounts, and more.

Conditions Of Employment

Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibility of the candidates applying for this position.

Linguistic Requirements

Candidate must speak French and English fluently. A linguistic test will be scheduled before the interview.

Diversity and Inclusion

Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success.

As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.

Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.