Credit and Collection Analyst

Z953; Montreal; Hybrid; CAD 50,000 - 70,000; Full time

Job summary

A leading media and technology company in Montreal is seeking a Credit and Collection Analyst. This role requires managing a portfolio of B2B accounts, ensuring timely payments, and having strong communication skills in a bilingual environment. Benefits include a hybrid work policy, share purchase plan, and wellness programs.

Benefits

Share purchase plan

Access to virtual healthcare

Free fitness classes weekly

Free language classes

Summer hours

Qualifications

• Minimum of 1 year of experience in collections or accounts receivable.
• Attention to detail & strong work ethics.
• Ability to work independently, manage priorities, and meet deadlines.

Responsibilities

• Manage a dedicated portfolio of B2B accounts.
• Proactively contact clients to ensure timely payment.
• Investigate and resolve billing discrepancies.

Skills

Detail-oriented

Strong written and verbal communication skills

Proficient in Microsoft Office Suite

Bilingualism

Knowledge of billing and credit principles

Tools

ERP system (e.g., NetSuite, Salesforce)

Microsoft Excel

Microsoft Teams

Job description

Overview

At Stingray, creativity, collaboration and innovative technology are the pillars of our DNA. Are you ready to rock your career by joining a growing company, a team of music enthusiasts in a stimulating and fun work environment?

Stingray Business is an important national provider of sensorial marketing solutions for commercial environments (business.stingray.com) and is a member of the Stingray Group Inc. (stingray.com).

Role

We are seeking a motivated and detail-oriented Credit and Collection Analyst to join our finance team. The ideal candidate will be responsible for managing an accounts receivable portfolio in a dynamic business-to-business (B2B) environment.

Responsibilities

• Manage a dedicated portfolio of B2B accounts
• Proactively contacting clients via phone and email to ensure timely payment on outstanding invoices
• Investigate and resolve billing discrepancies, disputes, and other payment issues by collaborating effectively with clients and internal departments
• Maintain detailed and accurate records of all collection activities and client communications within the ERP system
• Analyze accounts receivable aging reports to prioritize collection efforts, identify at-risk accounts, and escalate issues
• Build and maintain positive, long-term relationships with clients to facilitate a smooth and effective collections process
• Minimum of 1 year of experience in collections or accounts receivable
• Knowledge of billing, collections, and credit principles
• Proficient in Microsoft Office Suite, particularly Excel and Teams
• Experience working with an ERP system (e.g., NetSuite, Salesforce) is a strong asset
• Attention to detail & strong work ethics
• Ability to work independently, manage priorities, and meet deadlines
• Strong written and verbal communication skills suitable for a professional business environment
• Bilingualism is mandatory as our clients are across Canada and USA

Life at Stingray

• A cool office in Montreal and a hybrid work policy
• Share purchase plan (with a contribution from Stingray)
• Access to virtual healthcare
• Stingray café with breakfasts and snacks offered every day
• Free fitness classes offered weekly
• Access to private nutrition & wellness advising
• Free language classes
• Summer hours
• Milestones celebrated with our loyalty program
• 5@7 and vibrant social events
• And much more!

Montreal-based Stingray Group is a leading music, media and technology company with over 1,200 employees worldwide. Our offices are located in the Old Port of Montreal just minutes from the Lachine Canal bike path, a prime location for picnics or a jog at lunch time.

Stingray supports the principles of Employment Equity and is committed to ensuring our workforce is representative of the communities we serve and in which we operate. Women, Aboriginal peoples, persons with disabilities and visible minorities are encouraged to apply and to self-identify so we can work towards full representation of those groups within our company.

Not the job for you? Go to jobs.stingray.com to consult other available positions and learn more about Stingray, we’re always on the lookout for new talent.