Corporate Services Coordinator

Pinecrest-Queensway Community Health Centre; Ottawa; On-site; CAD 60,000 - 80,000; Full time

Job summary

A community health center in Ottawa seeks a Corporate Services Coordinator to oversee facilities and administrative operations. The ideal candidate will have a post-secondary education in business, 3–5 years of supervisory experience, and excellent problem-solving and organizational skills. Flexibility for after-hours support is required. This role offers a temporary full-time contract with a competitive hourly wage.

Qualifications

• 3–5 years’ experience in office administration or corporate services.
• Knowledge of privacy legislation and vendor coordination.
• Ability to work independently and in a diverse team.

Responsibilities

• Supervise reception and custodial teams.
• Serve as first point of contact for IT issues.
• Support the CEO and Board with administrative tasks.

Skills

Problem solving skills

Organizational skills

Communication skills

Project management skills

Supervisory experience

Facilities operations knowledge

Education

Post-secondary education in business administration or office management

Tools

Microsoft Office

Databases

Online communication tools

Job description

Overview

Position Title: Corporate Services Coordinator
Status: Temporary Full-Time (17 month contract)
Salary: $31.825/hr to $37.44/hr
Department: Corporate Services
Reports to: Director, Human Resources

Who are we?
Pinecrest-Queensway Community Health Centre is an innovative, community-based, multi-service centre. We strive to meet the needs of the diverse communities we serve. We work in partnership with individuals,families,and communities to achieve their full potential, payingparticular attentionto those who face barriers to care due to race, gender, income and/or ability.PQCHC is an equal opportunity employer and values diversity in its workforce.If at any stage in the selection process, you require accommodation due to a disability, please let us know the nature of the required accommodation.

Job Summary
The Corporate Services Coordinator supports the effective functioning of PQCHC’s facilities, corporate services, and administrative systems in alignment with the Centre’s vision, mission, and values. This role oversees reception and custodial operations, coordinates building maintenance and security, supports PQ’s Privacy Officer, supports quality improvement and operational planning, and acts as the first point of contact for IT projects and office systems, coordinating between internal teams and the external IT partner and escalating to the Director when required.
The Coordinator works closely with the Corporate Services team, the Director, and other departments to ensure smooth daily operations and contributes to Centre-wide projects, reporting, and quality improvement initiatives.

Key Responsibilities

Facilities & Office Operations

• Supervise reception and custodial teams, including scheduling, training, and performance oversight.
• In collaboration with the Executive Assistant, lead centre-wide administrative alignment and best practices
• Oversee the general functioning of PQCHC buildings, including maintenance, safety systems (alarms, cameras), and vendor/landlord coordination (with oversight from Director).
• Maintain office equipment, supplies, and inventory; coordinate purchasing and ordering.
• Support the Manager-on-Call process and implement related best practices.

Technology & Systems Support

• Serve as first point of contact between management and the organization’s IT partner; escalate issues to Director as required.
• Support finance automation and other systems improvement projects.
• Support organizational technology training in collaboration with HR and IT partners.

Corporate Services & Quality Improvement

• Support PQ’s Privacy Officer by coordinating staff training, and conducting privacy audits .
• Support the maintenance of the Centre’s website; support social media, and internal communications as needed
• Provide backup support to the Executive Assistant and CEO as required
• Lead and support policy and procedure development and updates.
• Assist in developing the Corporate Services operational plan in consultation with Senior Leadership.

Organizational Support

• Provide administrative support to the CEO and Board as needed.
• Support data management, reporting, and information needs across the Centre.
• Perform other related duties as assigned.

Qualifications

• Post-secondary education in business administration, office management, or related field, or equivalent experience.
• 3–5 years’ experience in office administration, facilities coordination, or corporate services, with strong supervisory experience.
• Excellent problem solving skills; excellent organizational, communication, and project management skills.
• Knowledge of facilities operations, privacy legislation, and vendor coordination.
• Proficiency with Microsoft Office, databases, and online communication tools.
• Comfort liaising with IT providers and troubleshooting basic technology issues.
• Ability to work independently and collaboratively in a diverse team environment.
• Flexibility to respond to building or operational issues outside of regular business hours.
• Commitment to equity, diversity, inclusion, and community health values.