Coordinator, Health Equipment Loan Program (Volunteer Lead)

Canadian Red Cross; Kelowna; On-site; CAD 40,000 - 60,000; Part time

Job summary

A national humanitarian organization in Kelowna seeks a Coordinator for its Health Equipment Loan Program. This role involves overseeing client services, developing volunteer engagement plans, and ensuring high-quality program delivery. The ideal candidate has a two-year diploma, experience in volunteer management, and strong interpersonal skills. Previous knowledge in health programs is a plus. This position requires in-person work and occasional travel in the Interior region.

Qualifications

• Minimum two years' experience in volunteer management in a service-oriented capacity.
• Knowledge of health programs is an asset.
• Experience with diverse populations is an asset.

Responsibilities

• Ensure client services objectives and targets are met.
• Oversee client service requests and monitor program delivery.
• Develop annual action plans for the client services team.
• Select, supervise, and coach Lead Client Service volunteers.

Skills

Interpersonal skills

Customer-service orientation

Leadership

Problem-solving

Ability to manage multiple priorities

Fluency in English

Education

Two-year post-secondary diploma in rehabilitation sciences, social services, or business

Tools

MS Office Suite

Job description

A national humanitarian organization in Kelowna seeks a Coordinator for its Health Equipment Loan Program. This role involves overseeing client services, developing volunteer engagement plans, and ensuring high-quality program delivery. The ideal candidate has a two-year diploma, experience in volunteer management, and strong interpersonal skills. Previous knowledge in health programs is a plus. This position requires in-person work and occasional travel in the Interior region.