Concierge – Seasonal Advisor

ARITZIA; Vancouver; On-site; CAD 30,000 - 60,000; Full time

Job summary

A leading fashion retailer in Vancouver is hiring Seasonal Advisors for its Concierge Centre starting October/November 2025. This role offers the opportunity for career growth while delivering world-class service. Ideal candidates will possess effective communication skills and a passion for style. Competitive starting wage of $20/hr with various employee perks.

Benefits

Product Discount and exclusive shopping events

A-OK Commissary & Cafe with subsidized dining

Fitness studio and gym access

Virtual Wellness resources

Dog-friendly workplace

On-site medical care

Qualifications

• A passion for providing world-class client service and building lasting relationships.
• An aspirational sense of individual style.
• The desire to thrive on a high-performance team.

Responsibilities

• Deliver world-class client service across all channels including Live Chat, Phone, and Email.
• Sell clothes and earn client confidence through styling expertise.
• Resolve client inquiries efficiently, ensuring high satisfaction.

Skills

World-class client service

Effective communication skills in English

Styling expertise

Ability to learn diverse technology systems

Job description

Have an eye for style? We are hiring Seasonal Advisors at our Concierge Centre in Vancouver, BC to start October/November 2025. Apply today - your lifelong career in fashion might launch here.

Note: The Talent Acquisition team will be in touch with successful applicants beginning August 2025.

THE TEAM

The mission of the Concierge Division is to connect with and delight our clients.

THE OPPORTUNITY

Concierge offers you the opportunity to join our dynamic, high-performing team as we deliver Everyday Luxury to the world. More than a customer care centre, Aritzia Concierge plays a pivotal role in the client experience, providing engaging service and exceptional styling expertise daily. Your lifelong career in fashion might start here.

We offer industry-leading wages starting at $20/hr. with unlimited growth potential at Aritzia.

You will receive a world-class Concierge education, including a comprehensive onboarding program designed to set you up for success. Top performers may have the opportunity to join the team permanently or be invited back next season.

THE ROLE

• Deliver world-class client service across all channels including Live Chat, Phone, and Email
• Sell clothes and earn client confidence through styling expertise
• Resolve client inquiries efficiently, ensuring high satisfaction
• Meet and exceed performance targets

THE QUALIFICATIONS

The ideal candidate has:

• A passion for providing world-class client service and building lasting relationships
• An aspirational sense of individual style
• The desire to thrive on a high-performance team
• A commitment to learn and embody Aritzia's values and standards
• Effective communication skills in English (written and verbal)
• The ability to learn and navigate diverse technology systems

Retail, contact centre, customer service, or hospitality experience is an asset.

THE LOGISTICS

As a Seasonal Concierge Advisor, you should be able to:

• Commit to a fixed term from October/November through January/February 2026
• Work 30 hours/week for mandatory training in the first two weeks, scheduled Monday to Friday from 8:00AM - 2:00PM or 2:30PM - 8:30PM PST
• Work shifts within operating hours of 8AM - 9PM PST, including evenings and weekends (hours subject to change)
• No extended time off from October through February during peak sales events

Actual hours depend on your availability and business needs.

THE COMPENSATION

The starting wage is $20/hr.

Aritzia's compensation package includes growth and recognition opportunities, aspirational workspaces, and employee perks.

THE PERKS

Benefits include:

• Product Discount and exclusive shopping events
• A-OK Commissary & Cafe with subsidized dining
• The SET fitness studio and gym
• Aritzia Virtual Wellness resources
• Creative, productive, and dog-friendly workplaces
• Amenities like parent rooms, showers, bike storage, and more
• Additional perks such as dry-cleaning, discounts, promos, and on-site medical care

Aritzia is committed to diversity and inclusion. Requests for accommodations can be made at any stage of the recruitment process.