Concierge - Casual

Revera; Kelowna; On-site; CAD 30,000 - 60,000; Part time

Job summary

A senior living company in Kelowna is seeking a temporary Casual Concierge to oversee various duties including hosting, housekeeping, and ensuring resident safety. Ideal candidates will have recent hospitality experience, effective communication skills, and a friendly demeanor. This role offers an hourly wage of $21.27 with varying shifts from 4:00 p.m. to 12:00 a.m. or 12:00 a.m. to 8:00 a.m.

Benefits

Supportive work environment

Complimentary meals during shifts

Opportunities for professional growth

Opportunity to make a difference

Responsibilities

• Supervise duties related to hosting, housekeeping, and laundry.
• Respond to resident emergency alarms and assess situations.
• Monitor front door security and sign in visitors.
• Answer phones and schedule in-house appointments.
• Foster a positive atmosphere through professional communication.
• Serve as Fire Captain during emergencies.

Skills

Effective communication

Mental and physical ability

Planning and organization

Tact and friendliness

Education

Two years related experience in hospitality

Serving it Right

WHMIS

Food Safe

Job description

Overview

Cogir Senior Living manages retirement residences across the country. We offer a range of senior living options including independent living, assisted living and memory care.

For over 25 years, we have dedicated every day to the happiness of retirees.

Human Focus – Creativity - Excellence

We’re seeking individuals with a purpose and passion for life and who are looking for meaningful work that will make a real difference. Join our team today!

Join Our Team as a Concierge at Valleywood Retirement Resort!

We are thrilled to introduce Regency Valleywood Retirement Resort, a brand-new building located in beautiful Kelowna in the heart of Glenmore! This fresh new community setting provides a welcoming, dynamic environment that makes it an exciting place to work, live, and thrive. Be a part of this incredible opportunity to grow with us and contribute to creating a top-tier experience.

Join our growing team with a rewarding career in a vibrant, newly built community!

Location

Location:

Regency Retirement Resorts have 8 locations in the Okanagan, including Vernon, Penticton, West Kelowna, and Kelowna. This position is on site at the new location in Glenmore within Kelowna.

Job Description

Under the direction of the Administration Manager, you will be supervising and performing duties encompassing hosting, housekeeping, laundry and the security and well-being of the Residents within established guidelines and procedures assigned.

Key Responsibilities

• Set an example for staff in conduct, grooming, and appearance.
• Respond to resident emergency alarms, assess situations, and call for ambulance if needed.
• Monitor front door security, ensuring all visitors are signed in as required.
• Answer phones, book guest meals, schedule in-house appointments, and record incidents.
• Foster a positive, friendly atmosphere through professional communication with residents.
• Provide food services for special events and external groups, showcasing the level of service for residents.
• Set up and participate in activities planned by the Activity Director.
• Act as a host/hostess in the dining room, assisting Food and Beverage Servers during meals and events.
• Serve as Fire Captain during fire emergencies until the Fire Department arrives.
• Maintain building security through alarm systems and regular security checks.
• Perform assigned cleaning and laundry duties, report equipment issues to Maintenance.
• Respond to resident requests, assess problems, and perform minor maintenance (e.g., unplug toilets, reset breakers).
• Reports damaged or inoperable equipment, furniture and fixtures to the Maintenance department.
• Assist with new employee orientation and perform other related duties as assigned.

Top Perks and Benefits

• A supportive and collaborative work environment.
• Complimentary meal provided during shifts.
• Opportunities for professional growth within Regency Retirement Resorts and within Cogir Real Estate (Parent Company with over 370 properties in North America).
• The chance to make a meaningful difference in the lives of seniors.

Now that you know a bit about the role and our perks and benefits, we are eager to learn more about your skills and experience. Here is what we look for.

Education and Experience

• Two years recent related experience in the hospitality industry.
• Serving it Right.
• WHMIS
• Food Safe

Skills for Success

• Able to communicate effectively both verbally and in writing.
• Mental and physical ability to perform the duties and responsibilities of the position.
• Able to plan, organize and direct people and functions.
• Must be tactful, friendly and extremely patient when dealing with residents. Must be courteous and friendly to visitors and work in a cooperative manner with fellow workers.

Salary and Hours of Work

• We are seeking a temporary Casual Concierge
• Available shifts include:
  • 4:00 p.m. – 12:00 a.m.
  • 12:00 a.m. – 8:00 a.m.
• The hourly wage for this position is $21.27.

Cogir is committed to ensuring that all employment practices are inclusive. As an organization we are committed to providing and arranging accommodation for candidates upon request.