Communications Advisor II

Intact Financial Corporation; Toronto; Hybrid; CAD 65,000 - 85,000; Full time

Job summary

A leading financial services provider in Toronto is looking for an HR Communications Advisor II. In this role, you will work with HR partners to successfully communicate corporate objectives and engage employees. You will draft communications, manage internal content, and track success metrics. Ideal candidates have a degree in communications or a related field and 3+ years in a corporate environment. The role requires strong organizational skills, attention to detail, and effective collaboration.

Qualifications

• Minimum of 3 years of communications experience in a corporate environment.
• Willingness to learn new skills to support the team.
• Strong attention to detail is essential.

Responsibilities

• Establish strong relationships with HR partners to understand business needs.
• Draft clear and engaging communications for various audiences.
• Track KPIs and provide recommendations based on findings.

Skills

Organizational skills

Analytical skills

Interpersonal skills

Communication skills

Bilingualism

Education

Undergraduate degree in communications, public relations, marketing or related discipline

Tools

MS Office suite

SharePoint Online

Staffbase

Job description

Our employees are at the heart of everything we do. Together, we help people, businesses, and society prosper in good times and be resilient in bad times.

Our employee promise represents Intact’s commitment to you in exchange for living our Values, striving to do your best work, being open to change and investing in your career. In return, we promise to provide support, opportunities and performance-led financial rewards at a workplace where you can shape the future, win as a team and grow with us.

About the role

The Corporate Communications team leads Intact Financial Corporation’s internal and external communications in support of IFC’s business objectives and strategic roadmap. This includes:

• Supporting and amplifying the common elements that bring us together, define our unique culture and drive outperformance
• Enhancing employee engagement across IFC, emphasizing what makes us a winning team
• Protecting and promoting the IFC brand and reputation globally
• Elevating IFC’s role in helping to build resilient communities where we do business
• Amplifying IFC’s knowledge, expertise and thought leadership in our key markets

Within the Corporate Communications team, the HR Communications team works closely with HR partners and other communications teams to engage and empower employees through internal communications strategies and tactics that connect the dots for them with IFC's employee promise, purpose, values, objectives and strategy.

As HR Communications Advisor II, you will establish strong working relationships with HR partners and support communications projects that deliver on HR's strategic priorities. Your role involves drafting engaging communications, managing content on internal channels, and providing recommendations on innovative storytelling methods. You will collaborate closely with your Corporate Communications colleagues, support key projects, track success metrics and provide recommendations on how we can enhance the impact of our communications.

The successful candidate will report to the Director of Internal Communications.

What you’ll do here

• Establish strong relationships with HR partners to understand their business needs, collaborate, and support projects that deliver on HR’s strategic priorities. HR Partners include:
  • DEI
  • Talent Acquisition
  • Talent Management & Employee Experience
  • Rewards and Recognition
  • Learning and Development
  • Compensation and Benefits
  • Projects teams
• Draft effective, clear and engaging communications which are appropriate for the intended audiences, including key messages, internal articles, and Q&A.
• Distribute, post and help manage content on internal channels, including the intranet and newsletters.
• Research and provide recommendations on innovative and creative ways to tell stories and achieve communications objectives, leveraging different tactics including video and events.
• Collaborate with colleagues across Corporate Communications and communications partners across the business to drive alignment, connect the dots and leverage best practices.
• Support team members on key projects that contribute to our communications objectives.
• Establish and track KPIs and other success metrics for all projects. Provide recommendations based on findings and learnings.

What success looks like

• Contributes meaningfully to the Corporate Communications team, our objectives and action plan
• Supports and delivers results for our key stakeholders and internal business partners
• Builds strong, collaborative working relationships with colleagues
• Implements effective processes and best practices in all projects
• Strives to live the IFC Values

What you bring to the table

• An undergraduate degree with specialization in communications, public relations, marketing or a related discipline
• Minimum of 3 years of communications experience working in a corporate or similar environment
• Exceptional organizational skills with a keen attention to detail
• Strong analytical skills, with the ability to interpret data and develop strategic insights
• Excellent interpersonal skills, capable of building strong working relationships across diverse teams
• Willingness and ability to learn new skills to support the team
• Highly computer literate with strong command of MS Office suite (Word, PowerPoint, Excel, Outlook, SharePoint, etc.)
• Experience with SharePoint Online and Staffbase is an asset
• For candidates located in Quebec, bilingualism is required considering the necessity to interact on a regular basis with English across the country.
• No Canadian work experience required, but must have authorization to work in Canada.

#LI-Hybrid

We are an equal opportunity employer

At Intact, our Value of respect is founded on seeing diversity as a strength. We strive to create an accessible workplace where employees feel valued, included and encouraged to share their unique perspectives.

We encourage applications from individuals who are members of equity-deserving groups, including but not limited to women, Indigenous peoples, persons with disabilities, Black people, and members of the 2SLGBTQI+ community.

As part of Intact’s commitment to reconciliation, we acknowledge that we work, meet and travel across the land currently called Canada, originally inhabited by First Nations, Metis and Inuit people. This history extends through many centuries and continues to evolve today.

We have policies to ensure equal access and participation for people with disabilities, including providing workplace adjustments (accommodations). A copy of applicable policies is available on request.

If we can provide a specific adjustment to make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity. We’ll work with you to meet your needs.

Learn more about our recruitment process and your candidate journey here.

Please note that Intact does not provide sponsorship or other support for immigration-related matters including but not limited to employer-specific closed work permits. Candidates must be eligible to work in Canada from the anticipated start date and throughout their employment and are solely responsible for maintaining their work eligibility.

If you are an employee of Intact or belairdirect, please apply for this role on Internal Career Site.