Communication Operator – Temporary (POOL)

Northwest Employment Works; Northwestern Ontario; On-site; CAD 76,000 - 93,000; Full time

Job summary

A law enforcement agency in Northwestern Ontario is seeking a Communication Operator for a temporary full-time position. This role involves operating communication consoles, managing incoming calls for emergency services, and ensuring accurate record-keeping. Ideal candidates should possess strong communication skills and the ability to work under pressure. Competitive salary range offered. Join this diverse team dedicated to serving the community with exceptional service.

Qualifications

• Strong communication skills are essential for handling emergency calls.
• Experience or instructing others on operational duties is beneficial.

Responsibilities

• Operate communications equipment to relay information to emergency services.
• Maintain accurate records of field units.
• Respond to incoming calls and dispatch services as necessary.

Skills

Communication skills

Ability to operate radios and computers

Record-keeping skills

Tools

CAD software

Soft phones

Job description

Communication Operator – Temporary POOL

The Thunder Bay Police Service values diversity and supports inclusion as an equal opportunity employer. The Thunder Bay Police Service is dedicated to developing and promoting professionally skilled employees who reflect the community we serve.

We are currently accepting applications for a Communication Operator and encourage all candidates who are seeking a rewarding career, who value diversity and are committed to providing our community with exceptional service to apply.

COMPETITION #: 73-2025
POSITION: Communication Operator – Temporary POOL
DURATION: Temporary full-time
PAY SCALE: $76,766.61 to $92,156.90
DEADLINE TO APPLY: Open posting

• Operates communications consoles, soft phones, radios, computers and associated equipment to receive and relay information to emergency services field personnel.
• Maintains accurate records of the status of the field units in CAD for the safety of responding units.
• Reports major or unusual incidents to Supervisor.
• Receives and assesses incoming calls on emergency and internal lines and expedites the required action by performing the Computer Aided Dispatch function (police or fire) or contacting the appropriate service(s), such as, but not limited to ambulance and utilities.
• Assists in training new and existing personnel in job duties.
• All other duties as assigned within the core competencies.

Visit the TBPS Careers webpage https://www.thunderbaypolice.ca/careers to view the job description and to find out more details about this position.

Qualified applications are invited to submit a cover letter and resume, referencing the competition number, electronically to [e-mail] or by mail to Human Resources, Thunder Bay Police Service, 1200 Balmoral Street, Thunder Bay, ON, P7B 5Z5.

We are an equal opportunity employer and encourage diversity in our workplace. Accommodation is available for applicants with a disability.

We thank all applicants for their interest however, only those candidates that are selected for an interview will be contacted.