Cognos Specialist

TEEMA; Winnipeg; Remote; CAD 80,000 - 100,000; Full time

Job summary

A client service company is seeking a Cognos Specialist for a 6+ month contract in Winnipeg, MB, with remote options available. Responsibilities include leading the Cognos upgrade, managing services and servers, and providing technical support. The ideal candidate has a minimum of 3 years' experience in IBM Cognos, successfully completed multiple upgrades, and possesses excellent customer service skills. This role offers the opportunity to work in a dynamic environment with potential for extensions.

Qualifications

• Minimum 3 years technical expertise in IBM Cognos software.
• Expertise in Cognos architecture, installation, configuration, and maintenance.
• Successfully completed at least 3 full upgrades of Cognos applications.

Responsibilities

• Lead the planning and execution of the Cognos upgrade.
• Install and configure Cognos software in various environments.
• Provide Tier III support during the upgrade process.

Skills

IBM Cognos software expertise

Project coordination

Excellent customer service skills

Ability to adapt to change

Teamwork

Education

Degree or diploma in IT related discipline

Tools

Cognos Analytics

MS Teams

SharePoint

OneDrive

Job description

Overview

Overview :

Our client in Winnipeg, MB is looking for a Cognos Specialist resource for a 6+ month contract to start with the possibility of extensions, reference 227-0925. The position can be remote and candidates can be located anywhere in Canada.

What you will be doing

Lead the planning and execution of the Cognos upgrade, including all infrastructure, software, and configuration components.

Design and document the upgrade process, architecture, and system configuration.

Install and configure Cognos software in all relevant environments (e.g., Development, QA, Production).

Manage Cognos services and servers (dispatcher, gateway, report server) for optimized performance and reliability.

Apply enterprise IT service management practices, including scheduling and executing system change requests.

Provide Tier III support during the upgrade process and post-upgrade stabilization period (warranty).

Escalate issues to IBM or other third parties as required and track resolutions.

Install and configure application components, including report rendering, visualization tools, and security model settings.

Migrate content from the legacy environment, including :

Reports, dashboards, and visualizations

Data source connections

Security groups and permissions

Validate migrated content to ensure consistency and functionality between versions.

Identify and address issues with report rendering or data connectivity post-upgrade.

Provide guidance to internal resources on updated application management and support procedures.

Collaborate with internal MBLL project management to provide upgrade and migration project plan and schedule

Pre- and post-upgrade environment configuration documentation

Test and validation reports comparing legacy and upgraded platforms

Backup and recovery procedure documentation

Knowledge transfer and support documentation for internal administrators

A final summary report outlining completed work, issues encountered, and resolutions

What you must have

Successfully performed and completed at least 3 full upgrades of an existing Cognos application on premises from Cognos 11.1.x to 11.2.x or latest stable version

Minimum 3 years technical expertise in IBM Cognos software

Expertise in Cognos architecture, installation, configuration, and maintenance, including experience with Cognos Analytics

Completion of a recognized degree or diploma program in an IT related discipline, or an equivalent combination of education, certification, and experience.

Minimum of three (3) years’ experience in Cognos Administration and support

Expert knowledge of Cognos software, server, integration principles and design

Proven project coordination experience

Ability to adapt to change in dynamically evolving situations

Ability to work in a team environment

Excellent customer service skills

Additional Requirements

Must have Windows based computer with standard Windows applications.

Computer must be configured for MS Teams meetings and capable of connecting to MBLL’s Microsoft environment and applications such as SharePoint, Teams and OneDrive.

Must have licenses for all software products required to perform the above responsibilities

Must possess own communication device.

All applicants must clear a background check.

A Canadian based federal security clearance is considered an asset

Thank you for your interest in this opportunity. If you are selected to move forward in the process, we will contact you directly. If you do not hear from us, we encourage you to continue visiting our website for other roles that may be a good fit.