Coffee Inside Sales Representative

4Sight Search Solutions Inc.; Calgary; On-site; CAD 30,000 - 60,000; Full time

Job summary

A growing coffee distributor in Calgary is hiring a Coffee Inside Sales Representative. The role involves answering sales calls, demonstrating machines, and providing exceptional service. Knowledge in the coffee space is a strong asset. Full benefits and growth opportunities are offered for passionate candidates.

Benefits

Full benefits package (medical, dental, vision)

Paid vacation (2 weeks during 1st year, 3 weeks after first year)

Paid lunch breaks

Positive and fun environment

Qualifications

• A love for coffee and being a specialty coffee enthusiast is required.
• Experience in the coffee industry is an asset.
• Great communicator and enjoys being around people.

Responsibilities

• Answering inbound sales calls, emails, or web-chats.
• Providing exceptional customer service in-person and on-call.
• Demonstrating machines to guests.
• Handling in-store transactions including cash and cards.
• Assisting with other tasks during busy times as needed.

Skills

Customer service skills

Communication skills

Cash handling

Knowledge of coffee

Job description

Overview

Our client is hiring a passionate. energetic, and knowledgeable Coffee Inside Sales Representative to join their Calgary team! Our client is a progressive, innovative and growing coffee distributor with showroom, providing the finest coffee equipment, espresso machines, and accessories, with a strong focus on quality, resulting in many raving fans!

This is a full-time position with significant growth opportunities within a positive company culture. Experience and / or knowledge in the specialty coffee space, particularly with machines, is a strong asset to be considered. (i.e. Espresso machine enthusiast)

Compensation

Rate of Pay : $20.00 per hour. There is significant long-term earnings potential for an exceptional candidate.

Hours

Hours of Work :
Tuesday to Friday : 9 : 00am - 5 : 00pm
Saturday : 11 : 00am - 4 : 00pm
Total Hours : 37 hours per week

Benefits

Effective after 3 months

Responsibilities

• Answering inbound sales related phone calls, emails or web-chat conversations.
• Providing exceptional customer service and follow-up with excellent phone or in-person mannerisms and professionalism.
• Greeting guests as they enter the store location / showroom and demonstrating the machines to prospective buyers.
• Handling in-store transactions, including cash and debit / credit.
• Assistance with other tasks, during busy times, as required.

Requirements

• A love for coffee and being a specialty coffee enthusiast is required.
• Have worked in the coffee industry or with coffee-related products in the past is an asset.
• You are a great communicator and enjoy being around people.
• You are looking to grow within a progressive organization with long-term career opportunities.
• You have experience handling cash and other transactions.

Benefits

• Being part of a group of coffee enthusiasts and hobbyists.
• Positive and fun environment with very little turnover.
• Stable and consistent work.
• Full benefits package (medical, dental, vision, etc).
• Paid vacation (2 weeks during 1st year, 3 weeks after first year)
• Paid lunch breaks.

Other companies call this role :

• Customer Service Representative
• Customer Experience Associate
• Customer Service Agent
• Customer Care Representative

We thank all who apply for this position. We commit to "communicate quickly, communicate often, and communicate well". All applicants will be contacted within 5 business days. No phone calls please.

We are an equal opportunity employer. We recruit, hire, and promote, both internally and to our clients, without regard to race, national or ethic origin, colour, age, religion, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics or disability. Accommodations are available for candidates during all aspects of the selection process. IND1