Position
Manager, Food Procurement
Company: CMH Heli-Skiing & Summer Adventures
Location: Banff, Alberta (hybrid possibilities)
Employment Type: Full-time, year-round | Exempt
Overview
The Manager, Food Procurement plays a pivotal role in ensuring the seamless supply of high-quality, cost-effective food products to seasonal and year-round lodges. This position supports the delivery of exceptional guest experiences by streamlining procurement processes through strong vendor relationships, innovative digital tools, and strategic sourcing. The ideal candidate will bridge cross-functional teams, improve communication with lodge teams, enforce food safety standards, and drive continuous improvement across the supply chain.
Essential Duties and Responsibilities
- Support a culture that prioritizes safety, and delivers the best possible experience for employees and guests while upholding CMH values.
- Help develop and implement strategic goals and objectives aligned with CMH business strategy.
- Develop and implement key performance objectives to meet business and guest expectations.
- Plan and participate in meetings with key leadership and project teams; provide inputs for timely task completion.
- Ensure all procurement activities comply with health, safety, and food quality standards.
- Oversee and coordinate seasonal inventory planning and order management across operating seasons, off-season projects, and fall loads.
- Coordinate and execute central food procurement for all lodges.
- Collaborate with culinary, logistics, and other internal teams to align procurement schedules with operational demands.
- Maintain and distribute current order guides to culinary teams; ensure inventory system data is up to date (Business Central).
- Manage vendor relationships, contracts, and performance reviews to guarantee timely deliveries and product quality.
- Train and support culinary teams in ordering procedures; act as the point of contact for supply-related issues.
- Support the warehouse team during food deliveries and loadings.
- Utilize digital tools (ERP, dashboards, analytics platforms) to improve efficiency and visibility in procurement operations.
- Source and evaluate local vendors and CMH partners to enhance guest experiences and reduce costs.
- Maintain and revise Standard Operating Procedures (SOPs); monitor market trends and drive innovation in procurement practices.
- Implement risk mitigation strategies and manage multiple projects with prioritization and action planning.
- Support implementation of OHS, sustainability, and DEI initiatives.
- Provide support during emergency response situations as required.
Minimum Qualifications
- Diploma or degree in Supply Chain Management, Hospitality Management, or relevant field.
- Three to five years of progressive experience in procurement, supply chain, or culinary purchasing (multi-unit or hospitality setting preferred).
- Strong understanding of food safety regulations and quality assurance standards.
- Experience with ERP systems, procurement software, and data analytics tools.
- Food Safe Certification is an asset.
Competencies and Skills
- Vendor management, contract negotiation, and seasonal purchasing strategies.
- Ability to manage multiple short ordering timelines and adapt procurement strategies quickly.
- Data analytics for forecasting, performance tracking, and decision-making.
- Strong interpersonal and communication skills; ability to work with cross-functional teams.
- Proficiency in digital procurement tools and inventory systems; ability to drive system adoption and training.
- Commitment to process innovation, risk mitigation, professional development, and integrity.
- Organized with strategic planning abilities; high level of confidentiality and professionalism.
- Technical proficiency in Microsoft Office and ability to learn other software platforms.
- Ability to prioritize tasks in a fast-paced, seasonal environment.
- Collaborative, respectful, and self-directed work style.
- Proven ability to see projects through to completion and follow up on issues.
Working Conditions
- Physical ability to lift up to 50 pounds; manual dexterity for computer use.
- Evenings, weekends, and holidays required based on business needs.
- Frequent travel to CMH areas and other business-related travel.
Compensation & Benefits
- Competitive base salary based on qualifications and experience.
- Benefits and Perks: health and dental benefits after 90-day probation; group savings plan after 90-day probation; paid personal/sick/vacation days; CMH Ski Pass Program; IKON Pass benefits; partner discounts; heli-hike/heli-ski opportunities as available.
Equal Opportunity
CMH is an equal opportunity employer