CLK 09R - Team Assistant

Government of British Columbia; Williams Lake; On-site; CAD 40,000 - 55,000; Full time

Job summary

A provincial government agency in Williams Lake seeks a Team Assistant to provide professional service and support to clients, ensuring privacy and confidentiality. Responsibilities include managing files, processing payments, and assisting in travel arrangements. Candidates should have experience in a computerized environment and customer service. The role emphasizes working collaboratively in a diverse setting, aiming to positively impact children's and families' outcomes. This position offers opportunities for career growth within the public service.

Benefits

Opportunities for career growth

Inclusive workplace environment

Qualifications

• Six months related experience in a computerized environment.
• Proven experience providing quality customer service.
• Ability to work independently and as part of a team.

Responsibilities

• Provide professional service ensuring privacy for clients.
• Manage physical and electronic files efficiently.
• Handle financial tasks like payments and budget tracking.

Skills

Computer applications proficiency

Quality customer service

Team collaboration

Education

Certificate or coursework in relevant field

Secondary School graduation

Tools

Microsoft Office (Word, Excel, Outlook)

Job description

The Team

The Williams Lake MCFD Administrative Support Team is a well‑established, collaborative group that values diversity and inclusion. Our team of six experienced Team Assistants works together to support three multidisciplinary and two specialized service teams, ensuring documentation meets Ministry standards and helping staff deliver the best outcomes for children and families. We appreciate the unique perspectives and skills each member brings, and we foster a respectful, supportive environment where everyone’s contributions matter.

The Role

As the Team Assistant, you’ll provide professional and respectful service to clients, community members, and service providers, ensuring their privacy and confidentiality are always protected. You’ll manage both physical and electronic files, handle financial tasks like processing payments and tracking budgets, and arrange travel for clients and service providers. This position offers an opportunity to make a meaningful impact by supporting vulnerable children and families while working in an inclusive, collaborative environment that values diversity and opens doors to future career growth within MCFD and the BC Public Service.

Qualifications

Education and Experience Requirements

• Certificate or coursework and 6 months related experience, OR
• Secondary School graduation (Dogwood, GED) and 6 months related experience, OR
• Evergreen and 1 year related experience, OR
• An equivalent combination of education and experience may be considered.

Related Experience may include

• Six months experience working in a computerized environment using various computer applications and databases. (For example: Microsoft Office applications including Word, Excel, Outlook) for word processing, spreadsheet, data entry, email and video teleconferencing; and case management or other database applications.
• Experience providing quality customer or client service, carrying out duties and responding to client needs in a professional manner.
• Experience working independently and as a team member with a multi‑disciplinary environment and with other professional staff, clients, and service providers.

Preferences

• Preference may be given to applicants with administrative experience working with vulnerable children and families in a human/social services setting.
• Preference may be given to applicants with experience using MCFD applications: Integrated Case Management (ICM) and/or Management Information Systems (MIS) computer applications.
• Consideration may be given for completion of an Administrative Business Skills course or program as experience equivalency.

For questions regarding this position, please contact [e-mail].

About this Position

An eligibility list may be established to fill current and future permanent vacancies. Williams Lake has a rich history regarding the Cariboo gold rush, and is located in a valley in the interior plateau of central B.C.. Whitewater rafting and single‑track mountain biking are unique activities available in Williams Lake. The Williams Lake Stampede is one of the biggest rodeos in western Canada and pays tribute to local ranching history. A Criminal Record Check (CRC) and Criminal Record Review Act Check (CRRA) will be required. Employees of the BC Public Service must be located in BC at the time of employment.

Working for the BC Public Service

The BC Public Service is committed to creating a diverse workplace to represent the population we serve and to better meet the needs of our citizens. Consider joining our team and being part of an innovative, inclusive and rewarding workplace.

We are committed to ensuring that reasonable accommodations are available throughout the hiring process, including the assessment and selection stages. Please email the individual or contact listed on the posting if you require an accommodation to fully participate in the hiring process.

The Indigenous Applicant Advisory Service is available to Indigenous (First Nations [status or non-status], Inuit or Métis) applicants originating from the land now known as Canada, seeking work or already employed in the BC Public Service. Indigenous applicants can contact this service for personalized guidance on the BC Public Service hiring process including job applications and interviews.

How to Apply

Your resume and/or cover letter must clearly show that you meet the education and experience requirements. Highlight the required qualifications and support them with specific examples, such as your responsibilities, projects you've worked on, or accomplishments. Find more information on the recruitment process, including helpful tips and videos about the application process, visit the Your Job Application page of MyHR. Gain insights into the hiring journey by joining a Career Conversation.

Cover Letter

NO - Please do not submit a cover letter as it will not be reviewed.

Resume

YES - Ensure your resume includes your educational accomplishments, employment history including start and end dates (month and year) of your employment, and any relevant information that relates to the job to which you are applying.

Questionnaire

YES - You will need to complete a basic questionnaire to demonstrate how you meet the job requirements. Applicants who are selected to move forward in the hiring process may be assessed on their knowledge, skills, abilities, competencies and other position related requirements as outlined in the Job Profile at the bottom of the posting. Applications will be accepted until 11:00 pm Pacific Time on the closing date of the competition. If you are experiencing technical difficulty applying, visit the Technical Assistance page of MyHR.