Clinical Specialist, Vision Care

AbbVie Inc; Toronto; On-site; CAD 80,000 - 100,000; Full time

Job summary

A global pharmaceutical company is seeking a Clinical Specialist for Vision Care in Toronto. The role involves supporting healthcare professionals with education and training programs, particularly in glaucoma therapy. Ideal candidates will have significant experience in the medical field, as well as excellent communication skills. This position requires extensive travel and offers a dynamic environment focused on innovative education and compliance.

Qualifications

• Minimum of five years of training-related experience in the pharmaceutical or medical devices industry.
• Strong clinical and scientific knowledge of the glaucoma therapeutic area.
• Solid understanding of the Canadian regulatory environment.

Responsibilities

• Develop and execute training programs for HCPs in glaucoma therapy.
• Coach and support healthcare professionals through their learning journey.
• Facilitate medical training sessions and educational labs.

Skills

Advanced presentation skills

Excellent communication skills

Ability to travel extensively

French language skills

Education

Licensed Health Care Professional

Tools

PowerPoint

Technology tools in project management

Job description

Overview

AbbVie\'s mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people\'s lives across several key therapeutic areas – immunology, oncology, neuroscience, vision care, and products and services in the Allergan Aesthetics portfolio. AbbVie Canada is a leading employer with a national footprint.

AbbVie\'s commitment is to health care professionals (HCPs) through education and training programs that improve knowledge and skills, with emphasis on patient safety and quality of care. This role is a national field-based position, from the province of Quebec, reporting to the Senior Manager, Clinical Specialist.

Opportunity

We have a new opportunity for a Clinical Specialist, Vision Care. The primary role is to support HCPs with continuing education by implementing and executing training programs, while driving environment, health, safety requirements and policies. The role includes product administration training for glaucoma, best practices sharing, and education on patient safety in clinics through virtual learning programs, one-on-one simulation workshops, and exposure to subject matter experts.

Key responsibilities

• Develop and execute training programs for HCPs against glaucoma therapy area strategic imperatives.
• Perform baseline and ongoing assessments to identify training needs and develop tailored curricula and plans.
• Coach and support healthcare professionals through their learning journey and determine when learning objectives are met.
• Deliver follow-up training and coordinate additional support with clinical experts to address HCP requests for clinical guidance.
• Build and facilitate efficient medical training sessions, including organizing surgical training and educational wet labs.
• Communicate effectively with cross-functional team members.
• Provide expertise on product, disease, and anatomy for current and future AbbVie Vision Care products.
• Offer unaccredited programs for HCPs addressing learning needs related to scientific and clinical issues in vision care (e.g., product administration techniques, monitoring and management of patient treatment).
• Establish and maintain strong professional relationships with external experts and act as the primary contact for clinical training requirements.
• Support the Vision Care therapeutic area in alignment with Innovation Medicines Canada (IMC) guidelines and AbbVie\'s healthcare compliance principles.

Qualifications

Education / Experience required:

• Licensed Health Care Professional (e.g., Registered Nurse, Certified Ophthalmic Medical Technologist, Certified Ophthalmic Technician JCAHPO certified).
• Relevant surgical glaucoma disease expertise:
• Experience in the pharmaceutical or medical devices industry, and training-related experience (minimum of five years) is an asset.
• Solid clinical and scientific knowledge of the glaucoma therapeutic area.
• Strong knowledge of eye anatomy.
• Knowledge of principles of adult learning and IMC guidelines.
• Strong commitment to compliance, quality and integrity and working knowledge of the health care environment and its evolving landscape.
• Understanding of the Canadian regulatory environment.

Essential skills and abilities:

• Advanced proficiency with technology tools in project management is an asset.
• Advanced presentation skills and knowledge of PowerPoint.
• Excellent communication skills with strong listening and interpersonal abilities.
• French language skills considered a strong asset
• Ability to travel extensively and adhere to a rigorous schedule (up to 60% including weekends and evenings).

Key leadership

• Proactive, creative, and passionate about education with ability to bring innovative approaches to training.
• Ability to build trusted relationships across diverse stakeholders.
• Strong business insights with the ability to connect training to business goals.
• Ability to work independently and as part of a team.
• Quick learner and multitasking capability.
• Prioritize decisions and activities to ensure efficient use of resources and address critical issues impacting the business.
• Keen attention to detail.
• Strong organizational, presentation, and problem-solving skills.
• Experience in training using scientific evidence and best practices.
• Resourceful and creative—bring fresh insights to a dynamic business environment.

Additional Information

AbbVie is an equal opportunity employer and encourages women, Aboriginal people, persons with disabilities and members of visible minorities to apply. AbbVie is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled.

US & Puerto Rico only - to learn more, visit the URL: https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html

US & Puerto Rico applicants seeking a reasonable accommodation, visit: https://www.abbvie.com/join-us/reasonable-accommodations.html