Clinical Educator - Temporary Full Time - Sudbury, ON

LifeLabs Medical Laboratory Services; Greater Sudbury; On-site; CAD 80,000 - 100,000; Full time

Job summary

A leading medical laboratory service in Sudbury District is seeking a Clinical Educator to coordinate training for Phlebotomists in the Skills Development Fund Program. This role entails conducting training, assessing knowledge gaps, and ensuring compliance with safety standards. The ideal candidate has a high school diploma and relevant experience in phlebotomy training. This temporary, full-time position offers competitive compensation and benefits, fostering a supportive environment for professional growth.

Benefits

Employee Group Benefits

Retirement Savings Plan

Vacation and Wellness Days

Professional development reimbursement

Qualifications

• Minimum 2-3 years MLA/LPT phlebotomy experience.
• Minimum 1 year experience conducting phlebotomy training.
• Completed Train the Trainer Program in MyDevelopment.

Responsibilities

• Coordinate and provide training for Phlebotomists.
• Conduct training on discipline-specific tasks.
• Assess trainee knowledge gaps and devise strategies.

Skills

Training facilitation

Communication skills

Customer service

Interpersonal skills

Microsoft Excel

Microsoft PowerPoint

Written communication

Education

High School or Equivalent

Tools

Microsoft Word

Job description

For over 50 years, LifeLabs has been Canada’s leading provider of laboratory diagnostic information and digital health connectivity systems, enabling patients and healthcare practitioners to diagnose, treat, monitor and prevent disease. We are passionate about empowering healthier Canadians through accessible, accurate, and innovative diagnostic services.

We are committed innovators, operating Canada's first commercial genetics lab, and the country's largest online patient portal, with more than 8 million Canadians receiving their results online. More than 112 million laboratory tests come through LifeLabs’ laboratories annually, and our team of more than 6,000 passionate, caring, and diverse professionals works together as one to provide high quality testing and results that Canadians can trust.

We know that behind every lab requisition, sample being tested, or investment in technology is an individual and their family counting on us. At LifeLabs, you can make a meaningful impact on Canadians’ lives every day.

Our teams are at the heart of everything we do. We are proud to be recognized as one of Canada’s Best Employers, reflecting our deep commitment to our core values of caring, agility, teamwork, and a customer-centered approach. As part of this commitment, LifeLabs prioritizes the ongoing development of our diversity, equity, and inclusion (DEI) program to better serve the needs of our diverse workforce and the communities we serve. We continue to take steps to challenge ourselves to act with courage and integrity, and to create an environment where people can be their true selves.

These values are not just words on a page, they guide our actions and decisions every day and have come to define our team culture.

#LabBC

Reports To: Manager, Client Services

Status: Temporary, Full Time

Shift: Flexible

Number of positions: 1

Start Date: ASAP

End Date: Expected to go until March 2026 with extension anticipated for one more year March 2027.

Compensation: 5% premium, paid bi-weekly

Purpose Of The Role

The Clinical Educator reports to the Operations Hiring Supervisor and is responsible for the coordination and provision of training and related administrative duties associated with the Skills Development Fund (SDF) Program. This program is an opportunity to address challenges to hiring, training or retaining Phlebotomists in Northern Ontario.

Core Accountabilities

Accountability: Training Development, Maintenance and Facilitation

• Oversee trainee learning events and placement rotations based on required competencies.
• Ensure all onsite amenities are arranged for the trainee.
• Create a schedule of technical training events for discipline‑specific tasks / requirements.
• Conduct training and competency on discipline‑specific tasks, supervise practice and provide support and mentorship throughout the program.
• Assess and identify trainee knowledge gaps and devise strategies for success.
• Complete all required paperwork for all program trainees.
• Provide updates to the project manager regarding progress of trainees.
• Consult with other Clinical Educators & Operations Leadership to ensure transition between locations or placement rotations or benches is seamless and meets competency requirements while maintaining departmental resource thresholds.
• Assist in problem solving related to training programs and provide input as required.

Accountability: Training Coordination

• Coordinate and act as a resource for designated trainers.

Accountability: Safety

• Observe and execute all laboratory safety and security policies and regulations, including location and use of safety equipment, evacuation routes, disposal of contaminated material.
• Maintain knowledge of safety/WHMIS and TDG procedures.

Accountability: Miscellaneous

• Maintain confidentiality involving any information made available directly or indirectly about clients including physicians, patients, employees and the company.
• Perform other essential tasks as assigned.
• Must have a vehicle; travel required to various locations within the North Eastern Ontario region (e.g., Sudbury, North Bay, Sault Ste. Marie).

Required Education

High School or Equivalent.

Required Experience

Minimum 2–3 years MLA/LPT phlebotomy experience. Minimum 1 year experience conducting phlebotomy and specimen handling training.

Notes

• Ability to develop, present or facilitate presentations.
• Ability to react to change productively.
• Completed Train the Trainer Program in MyDevelopment.
• Demonstrated excellent written and verbal communication skills.
• Demonstrated Customer Service skills.
• Excellent interpersonal skills and the ability to relate to all staff.
• Proficient in using Excel, Word, and PowerPoint.

LifeLabs’ compensation programs are commensurate based on the role, skill, effort, responsibility and working conditions, irrespective of gender, race, ethnicity, beliefs, age or any other personal characteristics. Pay programs are communicated regularly in an accessible and transparent manner.

LifeLabs is also proud to offer resources, opportunities, and a collaborative and supportive environment that enables our team members to thrive.

Benefits

• Employee Group Benefits: Competitive coverage for employees and their families to support their overall health and wellness needs, including Extended Health Care, Dental Care, and Life Insurance.
• Retirement Savings Plan.
• Vacation and Wellness Days.
• Employee Wellness and Giving Programs: Our award‑winning mental, physical and financial wellness programs aim to address the comprehensive well‑being of our team members, including resources like the Employee & Family Assistance Program, financial planning tools, and employee recognition initiatives.
• Professional development and membership reimbursement, access to preferred rates and discount programs, including WorkPerks, Home and Auto Insurance, Costco Membership, etc., and optional health‑related benefits.

In accordance with LifeLabs’ Accessibility Policy, and the applicable Accessibility Acts within the provinces we operate in, accommodations are available by request for candidates taking part in all aspects of the recruitment and selection process. For a confidential inquiry or to request an accommodation, please contact your recruiter or email [e-mail].

Vaccinations are highly encouraged at LifeLabs. Vaccinations and/or immunization screening may be mandatory for selected employees if regulated by provincial or regional governments, or through employer‑led vaccination policies in the facilities we service. Please ensure you ask if this position requires the successful candidate to be vaccinated or undergo immunization screening.

Ready to empower healthier Canadians? Apply today!