Client Success & Support Specialist

Bikini Bottom Consulting; Toronto; On-site; CAD 40,000 - 50,000; Full time

Job summary

A consulting firm in Toronto is seeking a Customer Service Representative. You will be the primary contact for customers, addressing their inquiries and maintaining high customer satisfaction. Ideal candidates will have at least 2 years of customer service experience and possess excellent communication and problem-solving skills. Join us to contribute to a customer-centric environment and help businesses thrive.

Qualifications

• Minimum of 2 years of experience in a customer service role or related field.
• Strong skills in problem-solving and organization.
• Excellent communication skills in English, both written and verbal.

Responsibilities

• Serve as the primary contact for customers, addressing inquiries and complaints.
• Utilize excellent problem-solving skills to resolve customer issues.
• Maintain accurate records of customer interactions.

Skills

Problem-solving

Customer service

Organization

Communication

Job description

A consulting firm in Toronto is seeking a Customer Service Representative. You will be the primary contact for customers, addressing their inquiries and maintaining high customer satisfaction. Ideal candidates will have at least 2 years of customer service experience and possess excellent communication and problem-solving skills. Join us to contribute to a customer-centric environment and help businesses thrive.