Client Service Coordinator, Part Time, Durham College

Compass Group Canada; Oshawa; On-site; CAD 30,000 - 60,000; Part time

Job summary

A leading foodservice company in Oshawa is seeking a part-time Client Service Coordinator to maintain customer relations, respond to inquiries, and ensure vending machine functionality. The successful candidate will manage weekly site visits, replenish stock, and provide excellent customer service. Ideal applicants should have experience in customer service, be able to multitask, and demonstrate a friendly attitude. This position offers flexible working hours of 10-20 hours per week, with a starting rate of $20.00 per hour.

Benefits

Comprehensive health benefits

Career learning opportunities

Strong focus on mental health and wellness

Qualifications

• Previous experience in customer service and retail is an asset.
• Able to multitask and work independently and in a team setting.
• Able to work in a fast-paced environment.
• Able to stand on feet for long periods of time.
• Friendly and warm demeanor.

Responsibilities

• Weekly site visits to monitor vending machines.
• Respond to customer inquiries and document actions.
• Replenish products to ensure stock availability.
• Communicate with management about customer requests.

Skills

Customer service experience

Ability to multitask

Teamwork

Positive attitude

Job description

What’s in it for you?

• Join an award‑winning culture. We have been recognized for being a Great Place to Work, in addition to being selected as a FORTUNE Global 500 Company, Best Workplaces Retail & Hospitality, and FORTUNE World’s Most Admired Companies.
• The opportunities with us are endless. As the world’s largest food and support services company, we offer an extensive range of learning and career opportunities for all our associates.
• Health & Safety. The health and safety of our associates, clients and guests has always been our top priority. We have the right processes in place to ensure our teams have the support they need to stay safe, while helping to keep our guests safe.
• Health Benefits. For our eligible associates, we offer comprehensive health, vision, and dental care coverage.
• A Focus on Mental Health and Wellness. Just now is our Mental Health and Well‑Being initiative that was created to share credible resources with our associates and the communities we serve on a variety of topics, including mental, physical, spiritual, and financial well‑being. Visit our Stronger Together Compass website at www.strongertogethercompass.com. We also have an Employment Assistance Program which provides our associates with access to 24/7 support, resources, and information.
• We are as diverse as our guests. We believe diverse and inclusive environments support innovation and collaboration, and benefit our associates, clients, and customers. We are committed to Listen, Learn, and Act and our Diversity Inclusion Action Councils (DIAC) are associate‑led groups that seek to foster inclusion through cultural awareness, engagement and appreciation of diversity. We are Stronger, Together!

Working Title:

Client Service Coordinator, Part‑Time, Durham College

Employment Status:

Part‑Time

Starting Hourly Rate:

$20.00 per hour

Address:

2000 Simcoe St N, Oshawa, ON L1G 0C5

New Hire Schedule:

As needed, 10‑20 hours per week

Important Information:

Only considering students enrolled at Durham College.

About Compass Group Canada

You might not know our name, but you know where we are. That’s because Compass Group Canada is part of a global foodservice and support services company that is the 6th largest employer in the world, with 625,000 employees. We operate in schools, colleges, hospitals, office buildings, senior living communities, tourist attractions, sports venues, remote camps and military installations and more. We are in all major cities, at remote work sites and everywhere in between – doing business in Canada and 50+ other countries where you can learn and grow. Join us now and point your career forward!

Why work with Canteen?

Imagine having a career that can take you places. Join our industry‑leading team and there’s no telling how far you can grow with us. We provide healthy vending options through innovative design and quality products. We’re proud of our team and what we have accomplished over the years. Let’s continue moving forward, together.

Job Summary

Maintains customer relationship by responding to inquiries; documenting actions.

Essential Duties and Responsibilities

• Weekly site visits to various vending machines and/or unattended markets on campus to check pricing consistency, machine functionality and the correct merchandising of the machines.
• Respond to customer inquiries by reviewing previous inquiries and responses; gathering and researching information; and verifying customer's understanding of information.
• Record customer inquiries by documenting inquiries and responses in customers’ accounts.
• Improve quality service by recommending improved processes.
• Replenish products and supplies to ensure in‑stock conditions at all outlets.
• Communicate with the management team regarding customer requests and vendor‑related concerns.

Qualifications

Think you have what it takes to be one of our Customer Service Associates? We’re committed to hiring the best talent for the role. Here’s how we’ll know you’ll be successful in the role:

• Previous experience in customer service and retail is an asset.
• Able to multitask and work independently and in a team setting.
• Able to work in a fast‑face environment.
• Able to stand on feet for long periods of time.
• Friendly and warm.
• Demonstrates positive attitude.

Compass Group Canada is committed to nurturing a diverse workforce representative of the communities within which we operate. We encourage and are pleased to consider all qualified candidates, without regard to race, colour, citizenship, religion, sex, marital / family status, sexual orientation, gender identity, aboriginal status, age, disability or persons who may require an accommodation, to apply.

For accommodation requests during the hiring process, please contact PeopleHub@compass‑canada.com for further information.