Client Service Clerk

Northmen drilling Ltd; Yellowknife; On-site; CAD 60,000 - 80,000; Full time

Job summary

A construction company is looking for an office assistant to manage customer inquiries and maintain records. The ideal candidate should be reliable and a team player with secondary school education. Responsibilities include answering inquiries, preparing reports, and managing the office environment. Permanent position with 32 to 40 hours per week in Yellowknife.

Qualifications

• Experience in handling customer inquiries and complaints.
• Ability to maintain records and manage databases.
• Skilled in office duties and documentation.

Responsibilities

• Answer written and oral inquiries.
• Assist in the preparation of brochures and reports.
• Maintain internal record-keeping system.

Skills

Punctuality

Reliability

Team player

Education

Secondary (high) school graduation certificate

Job description

Education

• Secondary (high) school graduation certificate

Work setting

• Construction company

Tasks

• Answer written and oral inquiries
• Assist in the preparation of brochures, reports, newsletters and other material
• Address customers' complaints or concerns
• Answer inquiries and provide information to customers
• Arrange for billing for services
• Maintain records and statistics
• Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services
• Order office supplies and maintain inventory
• Perform general office duties
• Receive payments
• Maintain and manage digital database
• Answer clients\' inquiries and provide information
• Maintain internal record-keeping system

Personal suitability

• Punctuality
• Reliability
• Team player

Experience

• 1 to less than 7 months
• Durée de l\'emploi : Permanent
• Langue de travail : Anglais
• Heures de travail : 32 to 40 hours per week