Client Advisor

RBC; Winnipeg; On-site; CAD 60,000 - 80,000; Full time

Job summary

A major financial institution in Winnipeg seeks an RBC Ambassador to enhance customer relationships through exceptional service and digital solutions. Candidates should demonstrate client-first attitudes and flexibility while developing their careers in banking. This full-time role offers comprehensive rewards, career development, and a dynamic team environment.

Benefits

Flexible benefits

Competitive compensation

Commissions and bonuses

World-class training program

Qualifications

• Goal-oriented individual passionate about client service.
• Excellent communication skills and emotional intelligence.
• Digital literacy across a range of devices.
• Flexibility to work flexible hours.
• Eagerness to learn and succeed.
• Confidence in financial concepts.

Responsibilities

• Engage with clients and deliver outstanding service.
• Leverage technology to enhance the client experience.
• Identify opportunities for advice and solutions.
• Resolve client banking problems proactively.
• Cultivate relationships with partners.

Skills

Client-focused service

Digital literacy

Communication skills

Self-motivation

Job description

Overview

What is the opportunity? As an RBC Ambassador inside our branches, you will put clients first and find solutions to their individual needs. You will champion the RBC brand and drive business by supporting new client acquisition and deepening existing relationships. If you have the self-motivation to deliver exceptional customer service and are excited to help clients embrace our digital capabilities, you can build a great career with us as a future Account Manager/Banking Advisor.

Responsibilities

• Proactively engage with clients in the branch and deliver an outstanding service experience through completing transactions and by identifying opportunities for advice, solutions, digital enablement and partner introductions
• Focus on education and demonstration, leverage technology to deliver a memorable client experience, drive solutions and retain business
• Contribute to team results by listening and spotting opportunities to offer additional advice, introduce clients to the capability of RBC partners, or personally fulfil client solutions
• Proactively take ownership of resolving and preventing client banking problems
• Cultivate and maintain relationships with partners to work as one RBC team
• Manage risks by adhering to compliance routines, processes, and controls to protect client and shareholder interests while completing transactions

Must-have

• Goal-oriented individual with a demonstrated passion for putting clients first.
• Drive and self-motivation, as well as excellent communication skills and emotional intelligence
• Digital literacy across a broad range of devices (i.e., smartphones, tablets, laptops, etc.)
• Personal flexibility to work flex hours
• Eagerness to learn and determination to succeed
• Confidence and ability to learn financial concepts and willingness to obtain the Investment Funds in Canada or the Canadian Securities Course

Nice-to-have

• Track record in building rapport and maintaining client relationships within the financial, service or retail industry
• Mutual Funds accreditation

What’s in it for you?

• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
• A world-class training program in financial services
• Excellent career development and access to a variety of job opportunities across business and geographies
• Leaders who support your development through coaching and managing opportunities
• Work in a dynamic, collaborative, progressive, and high-performing team

Job Details

• Address: 220 PORTAGE AVE, WINNIPEG, CANADA
• City: Winnipeg
• Country: Canada
• Work hours/week: 37.5
• Employment Type: Full time
• Platform: PERSONAL & COMMERCIAL BANKING
• Job Type: Regular
• Pay Type: Salaried
• Posted Date: 2025-10-08
• Application Deadline: 2025-10-15