Clerk Dispatcher - 6 hour (#099-TR)

Pembina Trails School Division; Winnipeg; On-site; CAD 40,000 - 50,000; Full time

Job summary

A local school division in Winnipeg is seeking a Clerk Dispatcher to perform dispatch and clerical functions related to school bus operations. The ideal candidate will have strong decision-making skills and a knowledge of bus regulations, along with proficiency in routing software. Responsibilities include creating bus routes, acting as a spare driver, and maintaining effective communication with staff and parents. Applicants must hold a Grade 12 education, possess a valid School Bus Driver license, and have experience in a dispatch setting. This is a 10-month position with normal working hours from 11:30 AM to 5:30 PM.

Qualifications

• Ability to maintain discretion with sensitive information.
• Must hold a School Bus Driver licence with a good driving record.
• Experience in a dispatch or supervisory role in a fast-paced setting.

Responsibilities

• Create bus trips and compile routes using routing software.
• Act as a spare driver when required.
• Manage field trip approvals and data entry.

Skills

Decision-making based on bus regulations

Communication

Proficiency in routing software

Organizational skills

Interpersonal skills

Basic to intermediate Word, Excel, Outlook skills

Education

Grade 12 with applicable post-secondary training

Tools

Transfinder Routefinder Plus software

Job description

ALL DOCUMENT ATTACHMENTS MUST BE IN PDF FORMAT FOR YOUR APPLICATION TO BE CONSIDERED.

POSITION TITLE: Clerk Dispatcher

SUPERVISOR’S TITLE: Manager of Transportation

DEPARTMENT: Transportation Department, 165 Henlow Bay, Winnipeg MB R3Y 1G4

UNION: CUPE 4588 – Caretakers and Bus Drivers

JOB DESCRIPTION: Reviewed June 29, 2022

START DATE: February 1, 2026

Hours Of Employment

• 6 hours/day; 10-month position annually
• Normal hours of work are from 11:30 AM to 5:30 PM

Basic Function

• A dispatch and clerical function that includes the ability to make decisions based on a substantive knowledge of school bus regulations, policies and practices and the ability to communicate this to drivers.
• Design and implement school bus routes using the division’s school bus routing software.
• Additionally, the position supports a broad range of clerical functions requiring computer and software skills.
• Maintains clear and effective communication via radio, telephone and email with Division and Contract personnel as well as parents, daycares and others to meet the objectives of the Transportation Department.
• Be familiar with all Pembina Trails school bus routes and act as a spare driver when required.

Primary Duties

• Create bus trips and compile routes using the department routing software. Be proficient in the use of this software suite.
• Act as a spare driver whenever required.
• Create, prepare or update electronic documents, tables, spreadsheets etc. used in the day to day operation of the department.
• Perform dispatching duties as required and be responsible for start and/or end of day activities. Be familiar with and able to apply emergent situation protocols.
• Assists other staff in maintaining driver qualification file as required under the National Safety Code and Divisional Policies.
• Manage field trip approvals in conjunction with other staff, including data entry.
• Other duties as assigned.

Position Requirements

• Ability to maintain discretion with respect to sensitive or confidential information.
• Grade 12 with applicable post-secondary training.
• School Bus Driver licence and an excellent driving record as evidenced by a driver’s abstract to be submitted with application.
• Must be able to act as a spare driver with the physical ability to safely operate ALL vehicles in the fleet.
• Experience in a dispatch or supervisory setting which includes a demonstrated ability and/or experience in dispatching or in a related supervisory role in a fast-paced, dynamic, high-stakes environment.
• Demonstrated ability to organize and maintain records and files. Ability to effectively use word processing, spreadsheets, email and other proprietary software. Possess basic skills and some intermediate skills in the use of Word, Excel and Outlook. Ability to develop advanced skills in the use of Transfinder Routefinder Plus software suite is required.
• Ability to work independently demonstrating sound judgment with strong organizational and interpersonal skills.
• Must be physically able to conduct school bus evacuations.
• Working knowledge of school bus operation issues, standards and regulations.
• Working knowledge of special needs students as they relate to school bus operations.

Residual

• To perform other related duties as assigned or requested by the Assistant Manager of Transportation.

Performance Appraisal

• Performance appraisal of these position responsibilities shall be conducted by the Manager of Transportation based on the approved appraisal guidelines.