Clerical Support

St. Joseph's General Hospital; Elliot Lake; On-site; CAD 30,000 - 60,000; Part time

Job summary

A healthcare facility in Elliot Lake is seeking a part-time administrative support officer to provide front-line services. Key responsibilities include answering phones, managing files, scheduling appointments, and maintaining patient information. Candidates should have a Diploma in Office Administration or Business Administration, and knowledge of Addictions & Concurrent Disorder is preferred. Benefits include an Employee Assistance Program and eligibility for a pension plan. Ideal for individuals with excellent communication skills and a commitment to supporting diverse populations.

Benefits

Employee Assistance Program

Part-time wage benefits

Eligibility for HOOPP pension plan

Qualifications

• Knowledge of, and willingness to support SJGHEL’s Mission, Vision & Values.
• Completion of Medical Terminology course is an asset.
• Previous clerical or administrative experience in a healthcare setting is preferred.

Responsibilities

• Provide front-line administrative support including answering phones and greeting patients.
• Maintain census, counsellors list, and up-to-date directory of assessment services.
• Input and maintain data in EMR systems; generate reports as needed.

Skills

Microsoft Office proficiency

Verbal communication skills

Written communication skills

Knowledge of Addictions & Concurrent Disorder

Bilingual

Education

Diploma/Certificate in Office Administration or Business Administration

Job description

Required Qualifications:

Diploma/Certificate in Office Administration or Business Administration, from an accredited college is preferred
Abilities/Skills/Knowledge:

Knowledge of, and willingness to support SJGHEL’s Mission, Vision & Values of Compassion, Humility & Harmony, Respect, Integrity, Social Responsibility and The Sacredness of Life
Provide front-line administrative support, including answering phones, greeting patients, managing files and schedules, handling clerical duties, preparing correspondence and reports, and verifying file information for Medical Consultants.
Maintain census, counsellors list, and up-to-date directory of assessment services; coordinate follow-up with patients as needed
Collaborate and provides clerical support and coverage to the Intake unit as required
Complete telephone screening, schedule appointments, and make referrals
Maintain office supplies and equipment, guide volunteers at the Oaks Centre
Collect, record, and manage OTN information and appointments
Input and maintain data in EMR systems; generate reports as needed
Demonstrated excellent computer skills with proficiency in Microsoft Office and patient information systems
Demonstrates professional verbal and written communication skills
Demonstrates knowledge of theories and fundamental concepts of Addictions & Concurrent Disorder
Assets:

Bilingual
Completion of Medical Terminology course is an asset
Previous clerical or administrative experience in a healthcare setting is preferred
Experience in the addition and mental health field is an asset
Understanding a diverse population, including marginalized and vulnerable groups, is an asset
Excellent attendance record (records will be reviewed)
Benefits:

General: Employee Assistance Program
Part Time: 14% of wage in lieu of benefits
Eligible to enroll in HOOPP pension plan (% in lieu off set to 12% if enrolled in HOOPP)
Job Type: Part-time