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A leading cloud technology company in Toronto seeks an experienced Product Owner to define and maintain the product roadmap for CIAM capabilities. The ideal candidate will have a strong background in CIAM, experience in the financial services sector, and be skilled in Agile methodologies. You'll collaborate with cross-functional teams to drive secure digital identity solutions and ensure customer satisfaction. Competitive salary and full-time position offered.
Define and maintain the product roadmap for CIAM capabilities (e.g. registration authentication consent identity proofing).
Own the product backlog; prioritize features based on value risk compliance and customer impact.
Translate business requirements into epics features and user stories.
Collaborate with architects and engineers to design secure scalable CIAM solutions (OAuth2 OIDC SSO MFA identity federation).
Ensure CIAM solutions meet regulatory privacy and security standards.
Act as the liaison between business units developers compliance and UX teams.
Lead grooming sessions sprint planning and product demos.
Communicate effectively with executive stakeholders and translate technical topics into business value.
Advocate for frictionless and secure digital identity journeys.
Analyze customer feedback and usage data to continuously improve CIAM features.
Ensure accessibility inclusivity and usability of CIAM experiences across channels (web mobile APIs).
5 years of experience as a Product Owner or Product Manager in technology with 2 years focused on CIAM IAM or security domains.
Solid understanding of CIAM concepts and technologies (e.g. FIDO OAuth2 OpenID Connect SAML MFA identity verification).
Experience with identity platforms such as Ping Identity or custom IAM solutions.
Strong communication and interpersonal skills to bridge technical and non-technical stakeholders.
Agile / Scrum experience; ability to write clear user stories and acceptance criteria.
Experience in the financial services sector.
Familiarity with Zero Trust architecture and customer authentication patterns (e.g. step-up auth adaptive MFA).
Product certification (e.g. CSPO SAFe PO / PM) is a plus.
Comfortable leading cross-functional teams and managing conflicting priorities.
Passionate about digital identity and the evolving landscape of customer trust and security.