chief operating officer - financial, communications and other business services

Scotiabank; Toronto; On-site; CAD 250,000 +; Full time

Job summary

A leading financial institution in Toronto seeks a Chief Operating Officer to lead digital transformation initiatives. The role involves overseeing key aspects of Adobe Experience Manager implementation, team leadership, and strategic project management. Ideal candidates will have substantial experience in digital platforms, strong technical skills, and proven leadership abilities. This position offers a comprehensive benefits package and opportunities for professional growth.

Benefits

Diversity, Equity, Inclusion & Allyship initiatives

Comprehensive benefits package

Qualifications

• 8–12+ years of experience in web content management or digital experience platforms.
• Minimum 5 years of hands-on experience with Adobe Experience Manager (AEM 6.x or AEM as a Cloud Service).
• Proven experience managing or leading technical teams.

Responsibilities

• Lead a team of AEM developers and architects to deliver digital experiences.
• Define the AEM roadmap aligned with organizational goals.
• Serve as the AEM platform owner ensuring uptime and continuous improvement.

Skills

Adobe Experience Manager (AEM)

Java

Leadership

Communication

Digital Marketing

Web content management

CI/CD

RESTful APIs

Education

Bachelor's or Master's degree in Computer Science, Information Systems, Digital Marketing

Tools

Git

Jenkins

AWS/Azure

Adobe Experience Cloud

Job description

Chief Operating Officer – Financial, Communications and Other Business Services

Scotiabank

Posted on December 25, 2025

Job details

Requisition ID: 243009

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

Responsibilities

• Lead a team of AEM/Contentful developers, architects, and content authors to deliver best-in-class digital experiences.
• Define the AEM roadmap aligned with organizational digital transformation goals.
• Drive governance and best practices around content management, component design, and digital asset usage.
• Serve as the AEM platform owner, ensuring uptime, scalability, and continuous improvement.
• Oversee AEM architecture, configuration, and integrations with other Adobe tools (Analytics, Target, Campaign, DAM, Workfront, etc.).
• Guide the design and implementation of reusable AEM Core components, templates, workflows, and services.
• Ensure adherence to coding standards, accessibility, SEO, and performance optimization.
• Manage deployments, upgrades, and migration efforts across environments.
• Partner with marketing and creative teams to translate business requirements into scalable AEM solutions.
• Collaborate with IT and DevOps teams for infrastructure, security, and CI/CD pipeline management.
• Coordinate with analytics teams to enable data-driven personalization and performance measurement.
• Manage relationships with Adobe and third-party implementation partners.
• Oversee project timelines, budgets, and resource allocation for AEM initiatives.
• Ensure compliance with licensing, data privacy, and security standards.

Qualifications

• Bachelor's or Master's degree in Computer Science, Information Systems, Digital Marketing, or related field.
• 8–12+ years of experience in web content management or digital experience platforms.
• Minimum 5 years of hands‑on experience with Adobe Experience Manager (AEM 6.x or AEM as a Cloud Service).
• Proven experience managing or leading technical teams.
• Strong understanding of Adobe Experience Cloud ecosystem (Target, Analytics, Campaign, Audience Manager, etc.).
• Demonstrated success in delivering enterprise-level digital platforms and integrations.
• Proficiency in Java, Sling, OSGi, JCR, Sightly/HTL, and Front-End frameworks (React, Angular, or Vue).
• Experience with CI/CD, Git, Jenkins, Cloud Manager, AWS/Azure.
• Understanding of RESTful APIs, GraphQL, and headless CMS architecture.
• Knowledge of web performance optimization, accessibility standards, and SEO best practices.
• Strong leadership and stakeholder management abilities.
• Excellent communication and presentation skills.
• Strategic thinker with attention to detail and a results‑oriented mindset.
• Adobe Certified Expert – AEM Sites Architect / Developer / Business Practitioner.
• Project Management (PMP, Scrum Master) certification is a plus.

Benefits & Diversity

Diversity, Equity, Inclusion & Allyship – We strive to create an inclusive culture where every employee is empowered to reach their fullest potential, respected for who they are, and are embraced through bias‑free practices and inclusive values across Scotiabank.

Location: Toronto, ON

Work location: On site

Salary: $48.08 to $144.23 per hour

Terms of employment: Permanent employment Full time

Start date: As soon as possible

Vacancies: 1

Source: CareerBeacon #2198375

Advertised until: 2026-01-23