Chief of Staff (Vancouver based)

Pearl West; Vancouver; Hybrid; CAD 85,000 - 110,000; Full time

Job summary

A consumer brand management company in Vancouver is seeking a Senior Executive Assistant to support the CEO and COO. This hybrid role involves optimizing executive operations, driving cross-team communication, and ensuring peak leadership efficiency. The ideal candidate has 5+ years experience supporting C-level executives and strong organizational skills. This position offers competitive compensation of $85K–$110K CAD plus benefits and the opportunity to influence high-stakes projects.

Benefits

Annual team retreats

Learning budgets

Wellness perks

Qualifications

• 5+ years supporting C-level execs in fast-paced environments.
• Prior experience in growth-stage or startup environments valued.

Responsibilities

• Own calendars and workflows to maximize leadership focus.
• Capture action items and ensure follow-through.
• Track key initiatives and project deadlines.
• Be the hub between executives and teams for information flow.
• Prep meeting notes and agendas to keep meetings outcome-driven.

Skills

Exceptional organizational skills

Time management

Advanced proficiency with G Suite

Business acumen

Excellent communication

Discretion with sensitive information

Education

Bachelor’s degree in business

Tools

G Suite

Slack

ClickUp

Job description

Company Overview

Pearl West is building the future of consumer brands—fast, focused, and performance-driven. We own and operate six brands across beauty, supplements, sports nutrition, skincare, and pet care, with a combined run rate of $40M+ USD and growing rapidly. Our model: acquire profitable $2M+ EBITDA brands, scale them aggressively, and position them for exit within three years. Our mission is unapologetic: build unforgettable brands and exit them at their peak. Backed by seasoned operators, deep e-commerce expertise, and strong capitalization, we move fast, cut the noise, and execute relentlessly. If you value clarity over chaos, speed over politics, and results over theater—you belong here.

Role Overview

We’re hiring a Senior Executive Assistant (EA) to partner with our CEO and COO. This isn’t a traditional gatekeeping role—it’s about amplifying executive impact. You’ll run point on critical workflows, streamline priorities, and ensure leadership operates at peak efficiency. This is a full-time, hybrid role (Vancouver-based, flexible). You’ll have direct exposure to high-stakes projects, confidential initiatives, and the decision-making that shapes our company’s trajectory.

Key Responsibilities

• Optimize Executive Operations – Own calendars, inboxes, and workflows to maximize leadership focus on high-leverage priorities.
• Drive Cross-Team Communication – Capture action items, assign ownership in ClickUp, and ensure follow-through.
• Track Projects & Priorities – Monitor key initiatives, flag risks early, and hold teams accountable to deadlines.
• Enable Information Flow – Be the hub between executives and teams—clear, fast, aligned.
• Prep & Follow-Up – Build briefing notes, agendas, and consolidated updates to keep meetings outcome-driven.
• Improve Processes – Spot inefficiencies and design better systems, tools, and templates.
• Confidential Support – Handle sensitive information with discretion.
• Run Logistics – Manage travel, events, and scheduling seamlessly.

Key Performance Indicators (KPIs)

• Meeting Efficiency – 90%+ meetings produce clear action items logged in ClickUp.
• Calendar Optimization – <5% reschedule rate; >80% of exec time on top priorities.
• Task Execution – 90%+ of assigned actions completed on time.
• Communication Speed – Cut internal follow-up turnaround by 25%.
• Process Innovation – Launch at least 3 new efficiency-boosting systems/tools in Year 1.

Success Benchmarks (30-60-90 Days)

• First 30 Days – Shadow CEO/COO to master workflows, priorities, and communication style; deep-dive into Pearl West brands and playbooks; take over scheduling, inbox triage, and meeting prep.
• First 60 Days – Independently manage executive deliverables and follow-ups; roll out organizational systems to boost productivity; coordinate at least one cross-functional initiative end-to-end.
• First 90 Days – Operate as a trusted partner, anticipate needs and drive outcomes; fully own investor/board reporting cadence; deliver measurable efficiency gains and time savings for executives.

Required Skills & Qualifications

• 5+ years supporting C-level execs in fast-paced, high-growth environments.
• Exceptional organizational and time-management skills.
• Advanced proficiency with G Suite, Slack, and project tools (ClickUp/Asana).
• Sharp business acumen—able to turn vision into execution.
• Excellent written and verbal communication.
• Proven discretion handling sensitive information.

Nice-to-Have Skills

• Background in e-commerce, private equity, or high-growth consumer brands.
• Familiarity with financial reporting and KPI dashboards.
• Bilingual (English + Spanish or French).
• Growth-stage/startup experience.

Experience & Education

• 5+ years supporting C-level executives in fast-paced environments.
• Bachelor’s degree in business, communications, or related field preferred.
• Prior experience in growth-stage or startup environments strongly valued.

Who Should Apply?

Apply if you:

• Thrive under pressure and in high-speed environments.
• Anticipate problems before they arise.
• Want direct impact on executive performance and company outcomes.

Skip this role if you:

• Need heavy structure, direction, or handholding.
• Get rattled by shifting priorities or fast pivots.

Why Join Us?

• Growth & Career Development: Direct exposure to leadership, investors, and scaling a portfolio of brands.
• Work Culture: No politics. High-performance, collaborative, and outcome-driven.
• Compensation & Benefits: Competitive salary, equity upside, flexible work arrangements, and wellness perks.
• Unique Perks: Annual team retreats, learning budgets, and the chance to shape a company on the rise.

Compensation & Benefits

• Growth & Development – Work directly with leadership, investors, and brand operators.
• Culture – No politics. High-performance, collaborative, outcome-driven.
• Compensation – $85K–$110K CAD DOE + performance bonus + equity.
• Flexibility – Hybrid role in Vancouver (or Montreal) with autonomy.
• Benefits – Health, dental, mental health support, flexible PTO.
• Perks – Annual retreats, wellness programs, learning stipends.

Application Process

• Step 1: Submit resume + cover letter.
• Step 2: Online assessment.
• Step 3: Screening call with HR.
• Step 4: Final interview with CEO & COO.