Channel Manager

Arrow Electronics, Inc.; Alberta; Hybrid; CAD 121,000 - 191,000; Full time

Job summary

A leading tech company is seeking a Channel Manager for NetApp. This role involves managing sales support and customer service, with a focus on developing new business and relationships. The ideal candidate will have at least 8 years of IT sales experience, particularly in the data center sector. Responsibilities include preparing quotes, driving sales growth, and providing exceptional customer engagement. The position is fully remote with competitive compensation and a comprehensive benefits package.

Benefits

Medical, Dental, Vision Insurance

Paid Time Off

Short-Term/Long-Term Disability Insurance

Professional growth opportunities

Qualifications

• Proven track record in IT sales channel with at least 8 years of experience.
• Experience in data center sales required.
• Ability to work independently with minimal guidance.

Responsibilities

• Manage day-to-day sales support and develop new business.
• Drive sales growth through customer engagement and lead generation.
• Prepare quotes and orders based on customer requests.

Skills

IT Sales Channel knowledge

Data center sales experience

Complex problem-solving

Independence

Training junior staff

Education

4 year degree

8 years of related experience

6 years with advanced degree

Job description

Position:

Channel Manager - NetApp

Job Description:

What You'll Be Doing:

• Responsible for the day-to-day sales support and customer service activities for assigned accounts, territory, or product(s). Focuses on growing and developing new business; proactively calls and engages partners to grow sales for assigned accounts and rebuilding of underpenetrated and neglected relationships with Arrow customers. This position will call on customers; provide product information, and follow-up on quotes to close business for Arrow. Identifies, enables and develops high-potential and non-repeat partners. Determines and understands customers’ requirements for Arrow product offerings and services. Translates products and promotions into benefits for a customer. Provides alternative products and solutions. Serves as a liaison between Arrow’s internal resources (field sales, engineering, supplier marketing, manufacturing facilities, purchasing and other corporate departments), vendor resources and customers. Demonstrates a proactive approach and sense of urgency on our customers’ behalf, anticipates our customers’ requirements and communicates efforts in a timely and effective manner.
• Demand Generation and Customer Opportunity Support: Drives sales growth through new customer rebuilding of underpenetrated and neglected relationships. Focuses on growing and developing new business; proactively calls and engages partners to grow sales for assigned accounts. Identifies, enables and develops high-potential and non-repeat partners. Generates leads and follows-up on leads obtained through suppliers and Arrow internal sources. Qualifies prospects, analyzes sales potential, and then prioritizes high-return opportunities for further attention/investment.
• Leverages Arrow and vendor programs and promotions to progress a transaction through the sales cycle. Manages vendor special pricing programs including submissions for pricing request and any data or program dependencies, tracking requests for approval, logging of all submissions and results, and notification to the customers of any outstanding or expiring requests. Involves other resources (field, brand, engineering, financing, vendor, etc) to address issues. May use resources such as salesforce.com to accomplish job duties.
• Quote and Order Preparation: Processes quotes for specified customers and/or quote revisions for mass price changes, program changes or part changes. Prepare orders, from quote work if applicable, for submission based on receipt of the customers’ purchase orders ensuring that all required information for accurate processing is included.
• This job profile requires the assignment and participation in a sales compensation plan. A portion of OTE will be variable and tied to specific sales-related goals as set forth by Arrow.

What We're Looking For

• Requires in-depth knowledge and experience in the IT Sales Channel
• Data center sales experience
• Solves complex problems; takes a new perspective using existing solutions
• Works independently; receives minimal guidance
• Acts as a resource for colleagues with less experience
• Represents the level at which career may stabilize for many years or even until retirement
• Uses best practices and knowledge of internal or external business issues to improve products/services or processes
• Typically resolves complex problems or problems where precedent may not exist
• Often leads the work of project teams; may formally train junior staff
• Works independently

Experience / Education

Typically requires a minimum of 8 years of related experience with a 4 year degree; or 6 years and an advanced degree; or equivalent experience.

Work Arrangement

Fully Remote: Must be able to travel to an Arrow office location as requested by Arrow leadership.

What's In It For You

At Arrow, we recognize that financial rewards and great benefits are important aspects of an ideal job. That’s why we offer competitive financial compensation, including various compensation plans and a solid benefits package.

• Medical, Dental, Vision Insurance
• Comprehensive benefits: medical, dental, and RRSP matching program
• Paid Time Off (including sick, holiday, vacation, etc.)
• Short-Term/Long-Term Disability Insurance
• Supplemental Life and AD&D Insurance available
• Professional growth opportunities.

Annual Hiring Range/Hourly Rate:

$89,400.00 - $140,000.00 OTE

Actual compensation offer to candidate may vary from posted hiring range based upon geographic location, work experience, education, and/or skill level. The pay ratio between base pay and target incentive (if applicable) will be finalized at offer.

Location:

CA-AB-Alberta, Canada (Remote Employees)

Time Type:

Full time

Job Category:

Sales